TRIO Student Support Services; SSS Success Coach

Job Summary

TRIO Student Support Services (SSS) Success Coach – a year‑long academic, social, and personal development mentorship program designed to prepare incoming SSS students for a rewarding college career. Pay: $13 per hour.

• Completed at least one academic semester of college.
• Active Participant in Student Support Services.
• Minimum cumulative GPA of 2.5.
• Interest in working with students.
• Basic understanding of Equity, Diversity, and Inclusion.
• Ability to maintain a positive work atmosphere through cooperative communication with students, coworkers, and supervisors.
• Dedication to SSS goals and to fellow participants.
• Committed to networking with diverse students across all levels of college life.
• Consistent communication with supervisor throughout the term.
• Strong time‑management skills.
• Knowledge of available technology, including Microsoft Teams and SharePoint.
• Basic knowledge of campus resources.

• Provide coverage of the TRIO Suite front desk and phone for 2 hours per week, greeting callers and visitors courteously.
• Advise students who drop into the Suite on TRIO SSS & TRIO McNair application, eligibility, and participation.
• Meet weekly with the TRIO SSS Program Coordinator to discuss project progress, goals, obstacles, and support needs (1 hour per week).
• Create a professional development plan with the Program Coordinator to guide ongoing personal and professional growth.
• Collaborate with the Program Coordinator and other Success Coaches to plan upcoming events and address ongoing issues (1 hour per week).
• Participate in required work‑related trainings.
• Advise and connect SSS students with campus resources.
• Co‑develop SSS‑sponsored workshops and events.
• Help evaluate current programs/events, identify problems, and suggest solutions.
• Attend and participate in SSS‑sponsored workshops and events.
• Assist with special projects and other assignments as needed.

Employment requires a criminal background check. Any pending criminal charge or conviction does not necessarily disqualify an applicant. The University complies with the Wisconsin Fair Employment Act and does not discriminate based on arrest or conviction records.

UW is an Equal Opportunity Employer. Qualified applicants will be considered irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, veteran status, or any other protected status under federal or state law.