Sales Support

Position Title:

Sales Support

Reports to:

Store Manager

Location:

University of Wisconsin-Superior, 1605 Catlin Ave, Superior, Wisconsin 54880

Contract Type:
Part‑Time, Permanent

Working hours:

20 hours per week or less

Pay Rate: $11.00 per hour

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer‑focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support.

This position is ideal for individuals who enjoy fast‑paced work, retail environments, and delivering great service. This role operates on a seasonal basis (6–8 weeks per semester), with a standard schedule of two days per week. Flexibility to work additional days during campus events is required.

Customer Service

• Engage customers on the sales floor with information, support, and a positive attitude.
• Maintain clean, organized, and well‑merchandised store displays.
• Support customers in person, via phone, and email.
• Manage and fulfil customer orders.

Textbook Department

• Assist customers in locating and purchasing course materials.
• Stock and merchandise textbooks to ensure easy access and visual appeal.
• Support daily upkeep and organization to meet sales and service goals.

Shipping & Receiving

• Receive and check in incoming merchandise and supplies.
• Organize back‑stock to ensure efficient restocking of the sales floor.
• Prepare and process outgoing shipments, customer orders, and returns.
• Must be able to lift up to 40lb unassisted.

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team‑oriented and dependable, with good attention to detail.