Outside Parts Sales Representative

Location:

Superior, WI 54880
• Position Type:
Full Time
• Salary: $60,000.00 - $ per year
• Shift: Day

• Very Competitive Pay!
• Generous Personal Time Off Plan (PTO) + Holidays
• Medical, Dental, Prescription & Vision Coverage
• Health Savings Account (HSA) with Employer Contribution
• Flexible Spending Account (FSA)
• 401(k) Savings Plan + Employer Match
• Employer Paid Basic Term Life and AD&D Coverage
• Employer Paid Long Term Disability Insurance
• Short Term Disability Available with Employer Contribution
• Supplemental Insurance Available (Accident, Critical Illness, Hospital Indemnity)
• Company Paid Training
• Employee Assistance Program
• Company Discounts (e.g., Verizon Employee Discount)
• Red Wing Shoe Safety Footwear Program
• Annual Tool Reimbursement Program

Increase Parts Sales with existing accounts and prospect new accounts in the assigned territory. Solicit new business and maintain accounts through face‑to‑face and phone contacts.

• Regularly visit assigned customers and proactively prospect for new customers.
• Communicate parts orders and delivery instructions to counter persons.
• Keep abreast of new products, competition, and pricing trends.
• Coordinate relationships with new and used truck prospects and service leadership.
• Promote the sales of parts and accessories and serve as an advisor to wholesale or retail customers.
• In conjunction with the Credit Manager establish payment methods on wholesale parts and obtain credit approvals.
• Follow up on and confirm customer requirements and orders to ensure satisfaction.
• Complete necessary paperwork for processing warranty claims.
• Review special orders and pricing with Parts Sales Manager for approvals.
• Deliver orders and pick‑up returns from customers.
• Effectively and efficiently manage required reports and paperwork (budgets, travel, call reports, expense reports, etc.).
• Maintain customer records and logs.
• Perform other duties to meet business needs.

• High‑school diploma or GED.
• Heavy truck and commercial motor vehicle industry experience.

• Effective communication skills.
• Ability to effectively follow up with external customers and internal departments.
• Ability to apply common sense understanding to carry out instructions and reach agreed‑upon outcomes.
• Ability to use creativity to solve problems and meet customer needs within company guidelines.

• Independent problem solver (internal and external).
• Persistent.
• Basic computer skills.
• Proven time management skills.

• 1+ years of inside or outside sales experience with a proven ability to reach, maintain and exceed sales goals/quotas.
• General business courses or sales training.

The employee must frequently lift and/or move up to 50 pounds. The job requires close vision, depth perception, peripheral vision, color vision and the ability to adjust focus. The employee is regularly required to use arms, hands and fingers to feel, grasp, push, pull or squeeze and reach, and must frequently stand, walk, sit, stoop, kneel and talk or hear.

The work environment characteristics include frequent exposure to work near moving mechanical parts and vibration, potential exposure to fumes or airborne particles, and the noise level is usually moderate and occasionally loud.

Rihm Family Companies is an Equal Opportunity Employer. At RFC we are committed to treating all employees and applicants equitably based upon merit and experience, without regard to race/ethnicity, religion, gender identity/expression, disability, veteran status, or any other legally protected classification.