Access Worker - Intake & Assessment Unit

Access Worker - Intake & Assessment Unit

This full-time case position will be the primary access/intake worker for the Children and Families Unit. Access is a process for receiving, analyzing, and documenting reports of alleged child abuse or neglect. Access/Intake workers must gather sufficient information for decision making related to child safety. Access/Intake then creates an encompassing report/referral in the appropriate database so a supervisor can accurately determine what, if any, action the Department should take in the matter.

Access/Intake workers must possess the ability to provide input regarding screening, urgency, and response time decisions based upon threats to child safety. Access/Intake workers must possess strong interview skills to engage reporters and the ability to accurately and timely document the information received. Duties include being the primary Access/Intake worker Monday-Friday, writing detailed reports, assessing information as it comes to the Department to determine both present and impending danger.

The Intake/Access worker is the gateway for services for all social work programs, so it is critical that the individual has the expertise and skills to gather all pertinent information a client/referent has and has the ability to verbalize and write a thorough report on the subject matter. The worker must also possess excellent interview and customer service skills, be able to operate calmly in stressful situations, multi-task and work well independently and in a team-based environment.

This position is on-site.

SALARY $28.96 - $31.31 Hourly

Douglas County is an Equal Opportunity and Aff…

CLOSING DATE 8/21/2026 11:59 PM Central