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Job Description & How to Apply Below
A leading software development platform is seeking a Customer Experience Strategy Manager to enhance customer retention and expansion initiatives. In this role, you will develop data-driven strategies, lead annual planning, and improve Customer Success operations. Ideal candidates should have experience in B2B SaaS and skills in business intelligence tools like Tableau and Salesforce. This role is fully remote, offering the opportunity to collaborate across functions and regions to drive impactful customer experiences.
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