It Business Analyst

ESA Sampoerna Group is seeking for IT Business Analyst.

Acts as a bridge between business needs and technology by analyzing business processes to identify inefficiencies and recommend appropriate solutions. Responsible for defining user requirements and process flows, while collaborating with relevant stakeholders to ensure projects are delivered efficiently and aligned with the company’s strategic objectives.

• Requirements Gathering: translate business needs into clear, actionable functional specification and user stories for technical teams.
• Process Optimization: map out current operational processes (As Is) and design optimized future-state workflows (To-Be) to remove bottlenecks.
• Data Analysis: analyze complex data sets to support strategic decision-making and measure the success of launched projects.
• Stakeholder Management: facilitate workshops, manage expectations, and maintain alignment between departments heads, product owners and IT developers.
• Testing & Validation: lead User Acceptance Testing (UAT) to ensure new feature and IT System meet the defined business requirements prior to deployment.

• Bachelor's degree in business, IT, Economy or Finance
• Minimum of 5 years of solid experience in a similar role
• Familiarity with process modeling (e.g., Visio, Draw.io), agile project software (e.g., Jira, Azure Dev Ops), and data visualization/reporting tools (e.g., Tableau, Power BI)
• Understanding of software development life cycles (SDLC) and methodologies such as Agile or Scrum
• Excellent in Ms. Office
• Willing to be placed in Head Office - Surabaya

Our story began in 1913, when our founding father Liem Seeng Tee initiated a modest business with a great vision:
To grow mutually beneficial businesses to improve the lives of countless people. With his unfailing loyalty, finely honed skills and remarkable leadership, Liem Seeng Tee transformed the small firm into a large and reputable enterprise.

ESA Sampoerna Group (ESA) was established as an agricultural enterprise, with tobacco as our first commodity. In more than a century of operation, we have consistently demonstrated that expanding agricultural commodities is just as crucial as ensuring mutual relationships with our partner farmers across Indonesia.