Market Executive

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Main duties in flying with us:

Support hotel partners through phone, video conference, email of all administrative works that includes extranet training, new registration, contract loading, content loading, hotel activation, hotel record management

Acquire new hotel partners, manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationship with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin

Monitor and improve price competitiveness and room inventory availability at all times

Support related departments on customer bookings

Accountable to fulfill SLA, achieve own KPI target and achieve overall hotel department's target and KPI

Educate hotel partners in managing bookings

Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings

Support and participate on company's campaign / tactical promotion projects

Mandatory belongings you must prepare:

Min. 0-1 year experience in Travel / Hotel Industry

Min. Bachelor Degree or D3

Understand extranets / channel managers

Good command in English (writing and speaking)

Willing to be placed in Surabaya

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about  on Instagram, Linked In, or You Tube.

Hirer responsiveness Salary match Number of applicants

From airlines, hotels, to event organizers, 21.5% of businesses run in Indonesia depends on tourism. However, Indonesia needs our help to build adequate infrastructure to maximise its potential. Maximising the country’s digital growth and penetration, we want to open Indonesians window to the world, and also the world’s window to Indonesia. Our purpose is to become the most consumer centric Online Travel Agent (OTA) simplifying tourism using the technology that we develop.

Our mission is to make Indonesia a prosperous nation through tourism, by strategically partnering with local and international travel and tourism businesses.

To become the most consumer‑centric company, we invest in continuous innovation to simplify and revolutionize tourism using the technology that we build for more than 17 million of our growing users globally. We are the go-to online market place for product and services that covers flight, hotel, car rental, event and attractions, train, and airport transfer bookings. In 2019, we were announced as the fastest growing Online Travel Agent (OTA) in the world by SABRE.

By January 2020, our business experienced a massive growth. We are currently partnering with more than 80 airlines, more than 500,000 local and international hotels, 150 Car rental providers, more than 1000 B2B Corporate partners, and we are also the leading events ticket box in Indonesia with more than 3000 event partners and 900+ attraction site partners.

From airlines, hotels, to event organizers, 21.5% of businesses run in Indonesia depends on tourism. However, Indonesia needs our help to build adequate infrastructure to maximise its potential. Maximising the country’s digital growth and penetration, we want to open Indonesians window to the world, and also the world’s window to Indonesia. Our purpose is to become the most consumer centric Online Travel Agent (OTA) simplifying tourism using the technology that we develop.

Our…