Key Account Executive

Responsibilities

• Manage and maintain relationships with key accounts, ensuring high levels of client satisfaction.
• Lead, mentor, and supervise a team of account managers to meet and exceed sales targets and KPIs.
• Act as the primary point of contact for key accounts, addressing client inquiries, concerns, and resolving issues.
• Develop strategic account plans to achieve long-term growth and increase profitability.
• Analyze client needs and market trends to develop customized solutions and services.
• Collaborate with cross-functional teams, including sales, marketing, and operations, to ensure seamless service delivery.
• Monitor and report on key account performance, providing insights and recommendations for improvement.
• Negotiate contracts, pricing, and terms of service with key clients.
• Identify and pursue new business opportunities within existing accounts.
• Ensure compliance with company policies, client agreements, and industry standards.

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience (5+ years) in account management, sales, or customer relationship management.
• Strong leadership skills with experience managing a team.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Analytical mindset with the ability to use data to drive decisions.
• Proficient in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Ability to work in a fast-paced, dynamic environment.

• Entry level

• Full-time

• Food and Beverage Retail