Junior Auditor — Field , Ifrs​/Isa

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Our client, a leading innovator in industrial automation, is seeking a highly skilled and experienced Senior Field Service Technician to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within Jakarta, Jakarta, . You will be instrumental in providing expert-level technical support, installation, and maintenance for complex machinery and systems. This role demands a proactive approach, exceptional problem-solving skills, and the ability to work independently while maintaining strong communication channels with both clients and internal technical teams.

The ideal candidate will possess a deep understanding of electromechanical systems, diagnostics, and preventative maintenance strategies. As a remote employee, you will be a crucial ambassador for our client's commitment to service excellence, ensuring maximum uptime and client satisfaction through your technical expertise. We are looking for individuals who are passionate about technology and dedicated to delivering outstanding service, regardless of physical location.

About the Role

Our client, a leading innovator in industrial automation, is seeking a highly skilled and experienced Senior Field Service Technician to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within Jakarta, Jakarta, . You will be instrumental in providing expert-level technical support, installation, and maintenance for complex machinery and systems. This role demands a proactive approach, exceptional problem-solving skills, and the ability to work independently while maintaining strong communication channels with both clients and internal technical teams.

The ideal candidate will possess a deep understanding of electromechanical systems, diagnostics, and preventative maintenance strategies. As a remote employee, you will be a crucial ambassador for our client's commitment to service excellence, ensuring maximum uptime and client satisfaction through your technical expertise. We are looking for individuals who are passionate about technology and dedicated to delivering outstanding service, regardless of physical location.

Key Responsibilities

• Perform remote diagnostics and troubleshooting of industrial machinery and automated systems.
• Provide expert technical guidance and support to clients via video conferencing, phone, and email.
• Guide on-site personnel through installation, calibration, and maintenance procedures.
• Develop and execute preventative maintenance plans to minimize downtime.
• Document all service activities, findings, and resolutions accurately in the client management system.
• Collaborate with engineering and product development teams to provide feedback on product performance and potential improvements.
• Conduct remote training sessions for client technicians on equipment operation and maintenance.
• Manage and maintain inventory of essential spare parts for remote dispatch when necessary.
• Ensure adherence to all safety protocols and company policies during remote guidance.
• Stay updated with the latest technological advancements and product updates.

Requirements

• Proven experience as a Field Service Technician or similar role, with a strong focus on industrial equipment.