Part Time Administrative Assistant

Position Overview

Onsite. This position is located at Surprise Flex Care Infusion Center, 14869 West Bell Road Suite 101 Surprise, AZ 85374.

• Answers and re-routes incoming calls to the appropriate Flex Care staff members
• Makes outgoing calls to patients and/or caregivers
• Documents patient communications within our Electronic Medical Records
• Handles all incoming and outgoing mail to ensure timely receipt or delivery to the intended recipient
• Greets and checks in patients and visitors for their scheduled appointment time
• Completes patient check‑out, payment processing, and patient scheduling
• Receives shipments and direct vendors when deliveries are scheduled
• Assists Clinic Manager in maintaining compliance with AZDHS and ACHC
• Provides administrative support to the Clinic Manager
• Monitors and maintains inventory for operational supplies and patient snack bar to ensure par level
• Assists with maintaining a clean work environment for staff and patients that supports CDC recommendations
• Assists patients with completing necessary forms and documentation
• Serves as primary point of contact when leadership is out of office
• Assists with tasks as directed by leadership

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• CPR or BLS certification (or ability to obtain CPR/BSL certification within 45 days of hire)
• 2+ years of experience in an Administrative or office role
• Experience with computers and Windows PC applications, including the ability to learn new and complex computer system applications
• Command of Microsoft Office Word and Microsoft Excel (navigate through Excel, open spreadsheets, basic formulas)
• Ability to work onsite at Surprise Flex Care Infusion Center, 14869 West Bell Road Suite 101 Surprise, AZ 85374
• Ability to work part‑time (32 hours / week) Tuesday – Friday with flexibility to work any of our 8‑hour shift schedules during normal business hours of 8:00 am – 4:30 pm

• Customer service experience
• Experience in a role where strong multi‑tasking abilities were required
• Familiarity with medical terminology
• Bilingual fluency in English and Spanish

• Ability to work independently
• Critical thinking skills
• Excellent written and verbal communication skills
• Strong patient‑facing communication
• Professionalism when handling patients
• Openness to continuous learning and professional development

Pay is based on several factors including local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase plan, and 401(k) contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far‑reaching choice of benefits and incentives.

The hourly pay for this role will range from $18 to $32 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.

United Health Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

United Health Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.