Receptionist, Administrative​/Clerical

Job Details

Job Location:

Destiny Springs Hospital Main - Surprise, AZ 85378

Position Type:
Full Time

Education Level: High School

Salary Range: $17.50 Hourly

Travel Percentage:
None

Job Shift: Day

Join a team where your work truly makes a difference. At Destiny Springs Healthcare, we are dedicated to providing high-quality, compassionate care in a professional and supportive environment. We are currently seeking a detail-oriented and customer-focused Outpatient Receptionist to be the first point of contact for our patients and visitors. This role is ideal for someone who thrives in a fast-paced healthcare setting, values teamwork, and takes pride in delivering exceptional service.

• Medical, Dental, and Vision Insurance
• Ancillary Benefits
• Company-Paid Life Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)

Under general supervision, provides front office administrative support for DSH. Administrative duties include but are not limited to answering phones and directing callers; assisting in-person visitors; scheduling and confirming all OP appointments, coordinating transportation for group members, assisting with group set-up, handling mail and correspondence.

• Following internal procedures and external regulations.
• Bringing compliance issues to the attention of management.
• Successfully completing regulatory training requirements periodically.
• Working collaboratively in all facets of position to meet position requirements and support hospital goals.
• Maintaining confidentiality of information.
• Cultivating a positive work environment.
• Being efficient with time at work.
• Communicating effectively with patients and visitors as well as management and staff.
• Being flexible.
• Maintaining integrity in all conversations and actions.
• Consistently reporting to work on time prepared to perform duties of position.
• Professionally greeting all visitors/callers to DSH. Either assisting individuals directly or directing them to the appropriate person/division/department.
• Assessing and screening calls from the public to determine which service best fits their issue or need.
• Sorting and distributing incoming mail as well as preparing outgoing mail and other correspondence.
• Providing administrative support for DSH including telephone coverage, copier projects, mail handling, filing, supplies control and necessary internal and external communications.
• Preparing daily paperwork and/or administrative assignments, as needed, according to procedures. May be asked to prepare general correspondence, memos, charts, spreadsheets, reports, etc.
• Scheduling and keeping track of patient groups and individual sessions along with meetings and other reservations for conference rooms.
• Assisting with group set-up and take down as needed.

Requires a High School Diploma or General Education Degree (GED). Two to three years’ experience in a front office / administrative position required. Experience in a hospital or behavioral health setting preferred.

Microsoft Windows environment with Office Suite to include formatting and production of word processing documents, spreadsheets, and reports. Ability to use tools for video conferencing, as needed.

• Level one fingerprint clearance card in the State of Arizona or provide proof of application by hire date.
• CPR certification within 30 days of employment.
• CPI certification within 30 days of employment.

• Customer-service driven with demonstrated poise, tact, and diplomacy along with the ability to handle sensitive and confidential situations.
• Professional and personable demeanor.
• Ability to read and comprehend instructions, correspondence, and memos. Good spelling and grammar skills.
• Ability to work with numbers and mathematical concepts (adding, subtracting, etc.) on a regular basis.
• Excellent follow-through skills.
• Strong attention to detail and well organized.
• Excellent telephone etiquette and verbal communications.
• Ability to handle and prioritize multiple, competing tasks and demands and to seek…