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Strategic Customer Success Manager - Multi-Tier Accounts
Job in
Surprise, Maricopa County, Arizona, 85379, USA
Listed on 2026-06-21
Listing for:
Soraban
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Soraban is seeking a Customer Success Manager to oversee a portfolio of SMB, Mid-Market, and Enterprise accounts. This role is pivotal in driving customer retention through proactive engagement and upsell opportunities.
The ideal candidate will possess strong communication skills, technical aptitude, and a deep understanding of customer needs in the SaaS industry. You will own the onboarding process for Enterprise accounts and ensure high customer satisfaction across all segments.
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