AmeriCorps Member - Law Library Resource Center

Ameri Corps Members

The Superior Court of Arizona in Maricopa County, one of the largest general jurisdiction Court systems in the nation, seeks enthusiastic individuals to serve 675 hours or 300 hours. Terms of service occur between August 3rd, 2026, through July 31st, 2027. Members will participate in the Providing Access to Court Services (PACS) Ameri Corps program in the Law Library Resource Center.

PACS Ameri Corps Members are critical to the informational and navigational operations of the court, as well as the Customer Service and Protective Order areas. This position involves working with members of the public who need help with court services and resources, which is crucial to promoting access to the court. The Superior Court is committed to providing access to justice for all people in the community.

Multiple Locations:

• East Court Building - 101 W Jefferson St, Phoenix, AZ 85003
• Southeast Regional Center 222
  
  E. Javelina Ave. Mesa, AZ 85210
• Northeast Regional Center 18380 N 40th St. Phoenix, AZ 85032
• Northwest Regional Center 14264 W. Tierra Buena Ln. Surprise, AZ 85374

Terms available:

• 675 Hours Fall (August 2026 – March 2027)
• 675 Hours Fall (September 2026 – April 2027)
• 675 Hours Spring (November 2026 – June 2027)
• 300 Hours Fall (September 2026 – December 2026)
• 300 Hours Spring (February 2027 – May 2027)
• 300 Hours Summer (April 2027 – July 2027)

Service Position Functions:
Under general supervision, provide customer assistance in finding court services, court forms, and navigating court processes.

Primary Duties of the Position:
Provide direct customer service to litigants in various situations within a self-service environment; handle a variety of requests, inquiries, and complaints from litigants and the general public; attend and participate in training and evaluation; assist court customers with finding needed services or locations; become knowledgeable about various community resources and provide information to customers as necessary, offer survey to customers assisted, and track assistance using computer software.

Citizenship Training and Responsibilities:
As an Ameri Corps Member, all PACS Members must participate in Ameri Corps training and events as required by the Arizona Governor's Office of Youth, Faith, and Family, as well as participate in any identified community service activity.

Service

Schedule:

This is a commitment, PACS Ameri Corps Members must complete their assigned hours over the course of their service term. Service hours can only be completed between 8 am and 5 pm Monday through Friday. Occasionally, and upon request, there might be an opportunity for service hours after hours or on weekends. Hours worked per week and schedule will vary depending on the Member's availability and Court needs.

Minimum Qualifications:

High School Diploma/GED and must pass a criminal background check. For Ameri Corps State and National and Ameri Corps NCCC, you must be a U.S. citizen, U.S. national, or legal permanent resident alien of the United States to be an Ameri Corps member. Must be able to stand for long periods of time.

Desired

Qualifications:

The ability to multi-task and manage a high-volume and time-critical work environment; excellent interpersonal skills; the ability to establish effective working relationships with others; the ability to communicate effectively both orally and in writing; the ability to plan, organize and maintain workflow; the ability to work under supervision and exercise judgment; basic computer skills. Should be able to accurately maintain statistics and records;

maintain the confidentiality of all parties.

This program is available to all, without discrimination on the basis of race, color, sex, sexual orientation, pregnancy, religion, age, national origin, genetic information, disability, military status, familial status, political affiliation, or any other characteristic protected by law.

The Court is an Equal Opportunity Employer. It is the policy of the Judicial Branch not to discriminate in employment or the provision of services. To arrange for reasonable accommodation under the Americans with Disabilities Act (ADA), please call .

Prohibited

Activities:

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