Facilitator

Responsibilities

• Facilitates dynamic learning experiences for assigned business lines, topics, and levels in classroom and virtual formats
• Serves as a catalyst for learning by understanding the learner’s needs
• Creates the right environment for learning and builds rapport with participants
• Uses appropriate delivery options and media to make learning engaging and effective
• Assists with needs analysis, design, and development of learning solutions
• Supports evaluation and measurement of programs and implements improvements as needed
• Coordinates session logistics associated with planning learning events

• Bachelor's degree in business, human resources, or related field, or equivalent work experience
• Four or more years of learning & development, HR, or business experience
• Thorough understanding of adult learning and instructional design principles, practices, and learning sciences particularly in the areas of training and facilitation methods
• Proficient dynamic facilitation skills for various audiences
• Ability to set and meet goals and action plans
• Ability to interpret data to create actionable training plans based on insights
• Effective interpersonal, verbal and written communications skills
• Experience with underwriting, pre-underwriting, business banking credit services

Demonstrates expertise in adult learning principles and instructional design, with a strong ability to facilitate engaging learning experiences and develop actionable training plans based on data insights.