Trade Operations Manager

• Oversee team to trade client accounts timely, accurately, and with the highest quality
• Drive scale, improve cycle time, reduce operational risk, deliver consistent trading results, and improve the advisor and client experience
• Owner and operator of trading processes, systems, and controls
• Own operational performance by managing key risk and performance metrics and ensuring procedures and documentation are clear, current, and executable
• Lead, coach, and develop a team of traders, fostering accountability, engagement, and accelerated professional growth
• Set clear expectations, provide regular feedback, and ensure consistent follow-through on commitments and outcomes
• Inspire a high-performance, client-centric mindset by reinforcing ownership, purpose, and continuous improvement
• Actively integrate firm values into team culture through leadership behaviors, recognition, coaching conversations, and accountability practices
• Facilitate daily operational stand-ups to identify high-risk items, assess volume and capacity constraints, prioritize work, and elevate issues as needed
• Proactively review procedures, workflows, and controls to identify pain points, inefficiencies, and opportunities aligned with evolving business needs
• Write clear business and functional requirements that preserve trading intent, risk considerations, and client impact while enabling effective technical solutions
• Review and interpret test plans, test results, and defect summaries to assess operational readiness and summarize actionable recommendations
• Support change management efforts by ensuring teams are prepared to adopt new workflows, systems, and controls
• Anticipate downstream operational impacts of new products, volume changes, and strategic initiatives and proactively adjust processes and controls
• Other duties as assigned

• 8+ years of experience in financial services, securities, or wealth management, including direct experience in trade operations, portfolio trading, or managed account platforms
• Bachelor’s degree in Finance or equivalent combination of education and relevant industry experience
• Strong knowledge of trading workflows, portfolio rebalancing, and operational risk and control practices within advisory or asset management environments
• Proven ability to lead cross-functional initiatives and drive process improvements across operations, technology, and business teams
• Experience managing operational performance through metrics, KPIs, and risk monitoring frameworks
• Strong analytical and problem-solving skills with the ability to interpret data and translate insights into actionable business improvements
• Experience working within outsourced managed account platforms, wealth technology providers, or firms supporting independent financial advisors
• Experience using data visualization and reporting tools such as Tableau, Power BI, or similar business intelligence platforms
• Advanced proficiency in Excel
• Familiarity with model-based trading, UMA/SMAs, or large-scale portfolio rebalancing environments

Demonstrates expertise in trading operations, portfolio management, and operational risk control, with a strong focus on process improvement and team leadership. Proficient in utilizing data analysis and visualization tools to drive performance metrics and enhance client experiences.

• Trade Operations Management
• Portfolio Trading Experience
• Operational Risk Control Practices
• Data Visualization Tools
• Team Leadership and Development

• Trading Workflows
• Portfolio Rebalancing
• Operational Performance Metrics
• Analytical Problem-Solving
• Risk Monitoring Frameworks
• Model-Based Trading
• Excel Proficiency

• Coaching and Mentoring
• Client-Centric Mindset
• Effective Communication

• Financial Services
• Wealth Management
• Managed Account Platforms
• Advisory Environments
• Cross-Functional Initiatives

• Tableau
• Power BI