F&I Director

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Hyundai Surprise, a Ken Garff Automotive Dealership, is currently looking for a talented automotive F&I Director that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork. As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

• Great culture and real career growth
• Competitive compensation package
• Opportunity to work with one of the largest family owned group of dealerships
• Paid Time Off and 401k with Company match
• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
• Year-end bonus program for all employees (Garff Giveback)
• Employee discounts on Vehicle Purchase, Parts, Service and More!

Manage overall production in accordance with company and/or dealership standards related to reserve income, F&I product penetrations/income, and Per-Vehicle-Retail (PVR) averages for retail (new and used) and lease customers. This includes establishing monthly F&I objectives (in conjunction with sales department forecasting) and clearly communicating those objectives to the dealership F&I team. Review, understand and train on company compliance guidelines in the following areas:
Equal Credit Opportunity Act (ECOA) Privacy Notices Identity Theft Protection Program (ITPP) – Red Flag Compliance Office of Foreign Asset Control (OFAC) IRS 8300/FinCEN Adverse Action Notices Manage deal and cash flow in accordance with company Contracts-In-Transit (CIT) guidelines. Ensure all F&I Managers acquire and maintain necessary insurance licenses in accordance with state requirements. Educate F&I Managers on the features and benefits of all F&I products and the correct method of selling and disclosing those products to customers.

Instruct F&I Managers on the proper presentation and disclosure of all documents related to the purchase of a vehicle, including F&I products, finance/lease interest rates and loan terms. Review and understand the Ken Garff Preferred Lender Program and manage lender production based on the parameters outlined in that program. Effectively communicate and train on the specific program requirements for each of the Preferred Lenders.

Assist in the structuring of deals (when necessary) and submitting customer and vehicle information to lending sources for approval. Work directly with lending sources to increase the probability of deal approvals and the maximization of per deal profit. Ensure F&I Managers are collecting and safeguarding all money and fees required to satisfy loan requirements. Monitor F&I Managers adherence to company guidelines related to the video recording of vehicle transactions (100% of the time) and completion of at least one F&I training module per week.

Conduct weekly one‑on‑one meetings with each F&I Manager. Participate in dealership and company required compliance training, per company guidelines. Attend and participate in manager meetings when instructed (including daily “Save‑A‑Deal” meetings). Other duties as assigned.

3 – 5 years of prior experience in a dealership F&I Department and selling of financial services is required. Experience in leading and or managing a team or department. Must be able to provide references upon request. High School diploma or equivalent, college degree preferred. Ability to read and comprehend instructions and information. Valid in-state driver’s license. Excellent communication skills. Ability to sell a minimum quota according to the dealership standards.

We are an Equal Opportunity Employer (( We Hear You )) You’re in for a great ride (excuse the car metaphor) We’re not your standard dealership or group of dealerships and we’re pretty darn proud of that. We want to consistently change, grow, and progress. For that reason, our employees are proud of where they work. Our history is rich in the tradition of doing things differently.

It began with Ken Garff himself. It continued through all of those who followed Ken and is alive and thriving today.