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Product Support & Solutions Specialist
Job in
Surprise, Maricopa County, Arizona, 85379, USA
Listed on 2026-08-11
Listing for:
EleVia Software
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Ele Via Software in Arizona is seeking a Product Support Specialist to handle customer inquiries across phone, chat, and email, collaborating with product teams to drive resolution.
You will document interactions in Salesforce, use basic troubleshooting, create Knowledgebase articles, and assist customers with solutions that keep their operations running smoothly.
This role emphasizes teamwork, strong communication, and problem-solving, with up to 10% travel for events.
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