Retail Assistant Store Manager

Overview

At Russell Stover
, we love chocolate and our jobs. We work to exemplify our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Russell Stover Chocolates, Whitman’s, and Pangburn’s are leading brands crafted with the finest ingredients. We produce over 55 million pounds of chocolate annually, with 13 company-owned stores and over 9,000 wholesale accounts. Join our team and help make chocolate lovers happy!

A day in the life…

The Assistant Store Manager will work in an environment that is a destination for customers purchasing off-the-shelf or customized gifts. It is a place to experience in-store fudge, caramel apples, and hot fudge sundaes. You will be responsible for day-to-day operations and the care of staff, reporting to your Training Manager and Team Leader of Retail Shops.

• Supervising, leading, and motivating employees
• Recruiting and hiring quality associates
• Providing first-rate coaching and training
• Meeting sales and profit goals
• Controlling expenses and inventory
• Displaying strong merchandising techniques
• Unloading, receiving, and stocking merchandise
• Preparing and supervising the regular in-house production of a variety of confection items made locally in our candy kitchen
• Displaying an excellent customer service attitude
• Performing back office duties using a PC

Basic Qualifications

• 3 years of prior retail management experience
• Customer service and selling experience
• Experience using Microsoft Word and Excel
• Experience using an email service
• Ability to frequently lift up to 5 lbs. with the ability to lift up to 50 lbs.
• Ability to constantly stand, bend, reach and work with your hands

Preferred Qualifications

• High school diploma or GED
• Strong leadership and team management skills
• Able to manage multiple priorities at once
• Exhibit strong problem solving skills
• Communicate clearly and effectively with customers, coworkers and others with the organization
• Desire to be part of a performance-driven team

• Must be willing to work a flexible schedule including evenings and weekends
• We offer an attractive wage and benefits package including medical, dental, vision, life insurance, 401k plan with generous Company match and product discounts

At Russell Stover Chocolates
, we celebrate difference and are proud to be an equal-opportunity workplace. We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, disability, protected medical condition, genetic information, military service, veteran status, or any other status protected by law. Employment is contingent upon I-9 verification, drug screen, education verification, and satisfactory reference and background checks.

Make Happy. Work Happy.