Field Service Technician II - Tucson, AZ

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency, and maximize self‑service availability for financial institutions and retailers across the globe.

NCR Atleos was ranked #12 in Newsweek’s 2025 Top 100 Global Most Loved Workplaces® list.

Title:

Field Service Technician II – Tucson, AZ.

The Field Services Team creates value for customers by delivering solutions that build long‑term relationships. Acting as the first line of response, the technician communicates in an open, helpful, and engaging manner, focusing on finding the right solution. Responsibilities include responding to customer needs, triaging issues, and handling problems before they start.

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like ATMs and self‑checkout systems within an assigned territory.
• Perform maintenance, repair, and system overhauls.
• Manage everything from network faults and traffic to configuration, security, and remote system access.

• Local candidate within the specified geographic area.
• Authorized to work in the U.S. and at least 19 years old.
• Valid driver’s license and driving record that satisfies fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential functions with or without reasonable accommodation.
• Willingness to travel, travel by car several hours per day, and to work rotating or weekend shifts.
• Capable of carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance, and of performing repetitive physical tasks.

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, or N+ Certification.
• One or more years of related experience.

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short‑term and Long‑term Disability
• Paid Vacation
  401(k)

NCR Atleos is an equal‑opportunity employer. It is our policy to hire, train, promote, and pay associates based on job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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