Title Data Clerk

Data Clerk

Date: May 30, 2026

Location: Surrey, BC, CA – Gateway Shelter

Company: Lookout Housing and Health Society

Employment Status: Part time temporary until incumbent returns

We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services.

Days and

Hours:

Saturday and Sunday, 07:00 – 15:00 (7.5 hours per shift). Days of rest are consecutive. Schedule may change with two weeks’ notice. Probationary period will be 488 hours with mid and end point reviews.

Salary: $26.27 - $27.99 (according to seniority per the Collective Agreement)

The Data Clerk – Callout worker reports to the Site Manager or designate and works in conjunction with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The Data Clerk-Callout worker carries out a variety of duties such as word processing, correspondence – phone and electronic, schedule and report tracking, typing, facilitating callouts and call recording, maintaining records of casual employees and answering general inquiries related to programs and policies.

• Receives requests for emergency relief coverage, allocates and calls in relief staff to fill vacancies resulting from unfilled positions, in accordance with Lookout’s Casual Availability Policy and Procedure and the Collective Agreement
• Inputs casual availability updates into employee database (Success Factors) and tracks any changes by running reports and notifying Site Manager or designate
• Performs record management such as call records and attendance records as related to casual staff
• Corresponds to staff directly during telephone callouts and conversations as well as corresponds electronically through email
• Gathers and compiles information as required
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program

Education, Training and

Experience:

• Grade 12 diploma
• Office Administration Certificate
• OFA 1 First Aid Certificate
• Recent related experience of one (1) year
• OR an equivalent combination of education, training and experience

Other qualifications determined to be reasonable and relevant to the work:

• A minimum of two (2) years sobriety if having alcohol and/or drug problems.
• Criminal Record Clearance – Vulnerable Sector

• Ability to work independently and in cooperation with others
• Ability to communicate effectively both verbally and in writing
• Ability to perform the demands of the job
• Knowledge of general office procedures
• Ability to operate related equipment
• Suitability to work with disadvantaged and challenging adults in a diverse environment
• Ability to organize work
• Ability to type 60 WPM
• Ability to deal with others effectively
• Ability to provide work direction
• Ability to understand and maintain client/worker boundaries

Closing Date: Applications will be accepted until June 29, 2026 at 5:00pm.

All qualified applicants are welcome to apply. Those shortlisted will be contacted.

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply to foster an inclusive environment.