Sandvik Field Service Administration

Position: Sandvik Field Service Administration Role
Drive customer satisfaction as a Field Service Administrator at Sandvik, enhancing job order management and communication in a dynamic administrative setting.

Sandvik is looking for a motivated Field Service Administrator with a minimum of one year administrative experience. In this role, you will open and maintain job orders, respond to customer requests, prepare reports, and coordinate technician schedules. Collaboration with cross-functional teams will be essential to achieve successful outcomes and address any concerns raised by customers.

Key Responsibilities:

• Open and maintain job orders for timely service

• Prepare customer invoicing and shipping documentation

• Coordinate schedules for Field Service Technicians

• Manage warranty job orders using relevant software

• Complete general clerical tasks including data entry

Requirements:

• At least one year in an administrative position

• Familiarity with ERP and Asset Management systems

• Strong attention to detail and organizational skills

• Excellent communication, both written and verbal

• Ability to thrive under pressure

Make a significant impact in supporting Sandvik's field service initiatives and ensuring effective operations.
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