Parking Coordinator BC

We are looking for a Parking Coordinator Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working on 5 continents. Equans is a Bouygues group company. Equans designs, installs, and delivers customized solutions to improve its customers’ equipment, systems and technical processes and optimize their use in the context of their energy, industrial and digital transitions.

Equans is a Bouygues group company. Active in Canada and the United States for more than 30 years, Equans Services is the partner of businesses, industries and institutions that want to move towards more connected buildings, manage their facilities efficiently and reduce their carbon footprint. We design, implement, and maintain custom solutions to improve our customers’ facilities, systems, and infrastructures.

Our core offerings are focused on the following areas:

• Integrated Asset and facilities management;
• Operation and maintenance of buildings and equipment (including district heating and cooling);
• Energy efficiency solutions and execution of decarbonization roadmaps;
• Building automation and systems;
• Solutions for transportation and mobility.

The Parking Administrator is responsible for Supporting the effective operation of the Parking department and Facility Management through administrative coordination, policy application, data management, and stakeholder communication, while ensuring financial accuracy, compliance with contractual requirements, and timely processing of POs and invoices.

• Provide management oversight for the Parking department through independent decision-making, consistent judgment, proper handling of confidential information, and maintaining policy enforcement while delivering exceptional customer service.
• Assist in regulating the parking service by maximizing available parking spaces and ensuring all activities comply with the Parking Guide, Parking Contract, and applicable financial and operational procedures
• Maintain and update departmental records by generating required reports, conducting periodic audits, and compiling statistical and financial information to ensure all parking and finance data remains accurate and up to date.
• Utilize strong technical skills to adapt to evolving record-management systems, financial software, and digital tools, ensuring the department remains current with technological and process improvements.
• Respond to telephone, email, and in-person inquiries by applying parking and financial policies appropriately, resolving conflicts related to parking requests, enforcement issues, invoices, and payment discrepancies
• Update permit holder information—including license plates, account status changes, and cancellations—while managing and issuing permits through the app
• Manage the parking wait list and respond to related inquiries by advising when spaces become available, guiding new parkers through registration, and confirming eligibility with the Business Centre or appropriate employer
• Maintain and foster positive relations with tenants and parkers by communicating departmental objectives, addressing concerns, and promoting a clear understanding of parking operations.
• Coordinate the towing of vehicles in violation of parking rules and report parking meter failures or visitor-lot violations to ensure safe and compliant parking operations.
• Act as a professional point of liaison on behalf of Bouygues Energies & Services by handling telephone and in-person inquiries promptly, courteously, and in alignment with departmental expectations.
• Provide full administrative support to FM management by drafting correspondence and reports, maintaining organized filing systems, and ensuring financial and operational documents are easily accessible.
• Develop and maintain departmental manuals, operational plans, policies, and procedures to support consistent and compliant administrative and financial practices.
• Assist the facility management team in managing subcontractors by administering paperwork, tracking documentation, and…