Job Description & How to Apply Below
Major Job Functions
Act as a primary point of contact for internal and external rental inquiries.
Coordinate and monitor rental fleet implementation, maintenance, and readiness activities across branches and facilities.
Prepare and manage work requests, service cases, budgets, and schedules ensuring alignment with quoted work.
Track and manage Technology Minestar Hardware location, movement, additions, and disposals.
Maintain accurate Technology Minestar Hardware records, maintenance documentation, and compliance requirements.
Identify and escalat…
Rental Transactions & Contract Administration
Perform the end‑to‑end rental agreement and contract process for new, used, and Technology Minestar Hardware.
Create, verify, and manage rental contracts and supporting documentation for rental customers of Minestar Technology Hardware.
Maintain accurate rental portfolios and customer pre‑authorized payment information.
Coordinate credit reviews and ensure accurate customer and account data.
Manage purchase orders and third‑party supplier invoices related to rentals and fleet support.
Invoicing, Billing & Financial Controls
Prepare and process rental invoicing for new, used, and perform the end‑to‑end rental agreement and contract process for new, used, and Technology Minestar Hardware.
Support and assist invoicing groups as required for Technology Minestar Hardware rental contracts.
Issue credit and debit notes accurately and in a timely manner.
Ensure invoice accuracy, month‑end readiness, and adherence.
Operational Coordination & Stakeholder Support
Coordinate daily communication between Sales, Service, Fleet Management, Repair Planning, Finance, Credit, Supply Chain, Warranty, and external vendors.
Support connected asset technologies, system updates, and reporting.
Maintain accurate data across Infor Smart Office, DSP, and related systems.
Contribute to fleet performance improvement initiatives and continuous improvement opportunities.
Provide cross‑training and back‑up support within the rental coordinator team.
Leadership, Compliance & Professional Standards
Represent Finning in an ethical, professional, and customer‑focused manner.
Ensure adherence to Finning policies, procedures, and safety standards.
Support regional leadership objectives related to rental operations, utilization, and growth.
Set and manage personal objectives aligned with corporate rental performance targets.
Build strong internal working relationships and contribute positively to a collaborative team culture.
Specific Skills
Strong written and verbal communication skills
Excellent organizational, planning, and time‑management abilities
High attention to detail and data accuracy
Strong problem‑solving and analytical skills
Ability to manage multiple priorities under minimal supervision
Customer‑focused mindset with strong interpersonal skills
Resilience and adaptability in a fast‑moving operational environment.
Computer literate
Strong analytical skills.
Strong program/project management skills
Strong multi‑tasking skills.
Professional business manner
Ability to manage conflicting priorities efficiently and effectively
Ability to work independently and go above and beyond to contribute to team overall success
Excellent written and verbal communication skills
Strong presentation skills and ability to articulate complex issues
Core Skills
Knowledge of various Finning and Caterpillar personnel and/or benefits policies and programs
Knowledge of, and operating skill in, technology products software and their applications.
Sound understanding of Global Positioning Systems (GPS) and the related applications
Computer literate and proficient in MS Office applications
Knowledge of heavy equipment operation: haul truck, track‑type tractors, graders, and excavators
Knowledge of commercial impact of decision making and demonstrate the ability to negotiate skillfully through tough situations to best advance organizational interests
Understanding of service billing, warranty processes, and fleet documentation
Caterpillar product knowledge or familiarity (asset)
Proficient with the Mine Star suite of technology products
Mining experience is an asset
Accountability
Provide training to…
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