Pricing Coordinator

What we offer

• Birthday off
• Health, dental, and employee assistance program benefits
• Annual profit-sharing
• Employee share ownership program (ESOP)
• RRSP matching after 1 year of employment
• Access to EBH University for personal & professional growth

This position is based at our Head Office located at Avenue, Surrey, BC. It is a full-time role (40 hours per week). A hybrid work arrangement may be available after the first three months.

The Pricing Coordinator plays a critical role in supporting the operational effectiveness and financial performance of the organization through the accurate execution and maintenance of pricing-related activities. This position is responsible for managing key functions within the Pricing Department, including product pricing updates, ERP product attribute management, inquiry support, special pricing agreement administration, and month-end rebate reconciliation. The role also contributes to maintaining strong data governance standards and ensuring pricing integrity across the organization.

In addition, they will work closely with cross-functional departments and external stakeholders to support business objectives, improve operational efficiency, and maintain high standards of accuracy and service. Success in this role requires strong attention to detail, organizational skills, analytical thinking, and a customer-focused mindset.

This position offers an excellent opportunity to gain broad exposure to pricing operations, collaborate with multiple business functions, and contribute directly to initiatives that support the company’s profitability and long-term growth.

• Set up and maintain items and Special Pricing Agreements (SPAs) in our ERP system.
• Follow SOPs and resolve pricing issues in a timely and accurate manner to support a positive customer experience and ensure pricing consistency.
• Review, update, analyze, and upload pricing and product data using Excel and other internal tools.
• Utilize advanced Excel functions and other database tools to support pricing analysis, data validation, reporting, and reconciliation activities.
• Maintain accurate supplier and customer pricing across regions and product categories.
• Review new, temporary, and ongoing product listings to support product availability and customer offerings.
• Monitor SPAs, verify and load updates, renews, and respond to related inquiries in a timely manner.
• Produce reports for Sales and internal stakeholders using Excel and other reporting tools to support customer inquiries, pricing decisions, and business operations.
• Maintain accurate rebate information for regular and temporary items to ensure margin integrity, and customer pricing alignment.
• Reconcile discrepancies and process monthly rebates with a focus on accuracy.
• Track variances using Excel-based analysis (e.g., pivot tables, lookups, and reconciliation templates) and collaborate with cross-functional teams to investigate and resolve issues impacting financial performance.
• Support Accounts Payable with Ship & Credit/Debit requirements, ensuring accurate transaction processing, proper documentation, and compliance with internal controls.

• Respond to inquiries and troubleshoot pricing and product attribute issues.
• Communicate price changes to internal teams and update the intranet accordingly.
• Collaborate with Branch Sales and Purchasing to improve data quality and consistency.
• Work with Sales, Purchasing, and Suppliers to maximize margin and reduce pricing-related losses.
• Contribute recommendations and solutions to continuous improvement initiatives.
• Support enhancements to Pricing Department processes.

• Assist team members and stakeholders with tasks, projects, and process maintenance to support departmental and organizational goals.
• 2+ years of experience working with databases or ERP systems
• 2+ years of customer service experience
• Advanced computer skills with high proficiency in Excel
• Strong verbal and written communication skills
• Strong customer service and problem-solving skills, including the ability to develop and propose effective solutions
• Proven ability to build strategic partnerships, develop relationships, and work effectively in diverse and multicultural environments
• Demonstrated ability to be inclusive, respectful, and collaborative

Teamwork l Integrity l Continuous Improvement l Resilience l Empowered

Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.