Toronto Marketplace Operations Specialist

Drive operational excellence as a Marketplace Operations Specialist in Toronto, ON, with a hybrid work setup. Monitor key metrics, support restaurant partners, and lead process improvements effectively.

This 12-month contract role aims to ensure smooth operations for high-value enterprise and SMB partners through efficient troubleshooting and data-driven insights. You will play an essential role in identifying operational gaps, utilizing your analytical skills to optimize processes and collaborate with multiple teams for project success.

Key Responsibilities:

• Monitor and optimize key operational metrics daily

• Provide dedicated support for high-value restaurant questions

• Analyze onboarding and delivery processes for improvement

• Use Excel and SQL to generate actionable insights

• Partner with various teams to drive new initiatives

Requirements:

• 1-3 years in operations or logistics

• Bachelor's degree in a relevant field

• Advanced skills in Excel/Google Sheets

• Basic knowledge of SQL for queries

• Strong verbal and written communication skills

Harness your analytical and operational expertise to support restaurant partners and drive success in Toronto's marketplace operations.
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