Customer Relations Associate - Trust

Position: Customer Relations Associate - TD Trust
Join TD Canada Trust as a Customer Relations Associate in Surrey, British Columbia, where you will actively engage with clients and assist with their financial needs.

Your role is pivotal in enhancing the customer experience.

In this position, you will build impactful relationships, guide customers through banking services, and provide essential advice on digital tools. You will be a crucial part of the team, resolving queries and supporting various banking transactions while ensuring a positive environment.

Key Responsibilities:

• Engage with customers regarding financial needs

• Facilitate connections to the right banking staff

• Educate clients on digital banking methods

• Process cash and non-cash transactions accurately

• Suggest improvements for branch operations

Requirements:

• High school diploma and 1+ years relevant experience

• Strong understanding of banking products

• Proficient in using MS Office applications

• Excellent influencing and communication skills

• Must earn Investment Funds Canada certification within 6 months

Contribute to client success and drive operational excellence as a Customer Relations Associate at TD Canada Trust.
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