Customer-Focused Financial Service

Position: Customer-Focused Financial Service Role
Join Lend Direct as a Customer-Focused Financial Service Representative in Surrey, BC. Focus on delivering exceptional service and helping clients with their financial journeys.

As a Financial Service Representative at Lend Direct, part of Attain Finance, you will thrive in a collaborative, innovative environment. Your primary mission will be to assist customers through their financial needs while driving sales growth. With comprehensive training and mentoring, you will gain skills that enhance your career trajectory in consumer finance.

Key Responsibilities:

• Deliver guidance to customers for loan applications

• Drive sales through consultative techniques and upselling

• Take ownership of inbound and outbound customer communications

• Collaborate on solutions for past-due accounts

• Engage in extensive training to build confidence and skills

Requirements:

• Strong desire to help customers succeed financially

• Excellent communication and rapport-building abilities

• Problem-solving skills and adaptability to change

• High school diploma; college education preferred

• Customer service or sales experience is an asset

Make an impact on individuals' financial journeys with Lend Direct’s talented team.
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