Banquet Assistant Manager

Company & Position Overview

Dream Banquet Hall is more than a venue. It is a refined event destination where extraordinary celebrations come to life. Recognized as one of Surrey’s highest-rated banquet halls, it stands as a symbol of elegance, personalized service, and unforgettable ambiance. Built on decades of five-star hospitality experience, Dream Banquet Hall seamlessly blends award-winning culinary artistry with expert event management in a purpose-designed luxury setting.

Every detail, from décor and layout to menu execution and guest service, is thoughtfully curated to deliver excellence. For hosts, this means a smooth and stress-free planning experience supported by professionals who understand precision and timing. For guests, this means an immersive atmosphere that delights the senses and transforms every event into a memorable occasion. With a commitment to quality, sophistication, and exceptional service standards, Dream Banquet Hall continues to set the benchmark for premium events in Surrey.

Position:
Banquet Assistant Manager
Type of employment:
Full-Time;
Permanent
No of positions: 1
Anticipated

Start date:

As soon as possible

Work Location:

St, Surrey, BC V3W 3M9

• Salary: $36.00 to $38.00 per hour
• Paid sick leave & vacation pay
• Secure, full-time employment
• Opportunities for growth and career advancement
• Supportive and inclusive work environment
• Complimentary staff meals during shifts
• Employee discounts on events or catering services

• Lead, plan, organize, and oversee banquet and food service operations, ensuring events are executed in accordance with approved timelines, client expectations, and established service standards.
• Work closely with senior management to evaluate and enhance service quality, recommend operational improvements, and assist in developing, implementing, or updating policies and standard operating procedures.
• Participate in strategic planning, revenue forecasting, and business development initiatives to strengthen banquet operations and market competitiveness.
• Recruit, onboard, train, mentor, schedule, and evaluate banquet staff, fostering accountability, teamwork, and consistent service excellence.
• Conduct pre-event briefings and post-event debriefings with staff to review expectations, performance outcomes, and areas for improvement.
• Coordinate all event logistics including banquet event orders, floor plans, staffing allocations, audiovisual requirements, décor coordination, and on‑site supervision to ensure seamless execution from setup to teardown.
• Monitor and control inventory of food, beverages, linens, equipment, and event supplies; oversee procurement processes and maintain vendor relationships to ensure quality and cost efficiency.
• Review banquet revenues and expenses, prepare operational reports, support budgeting and cost‑control initiatives, and assist in pricing strategies to achieve profitability targets.
• Ensure full compliance with occupational health and safety standards, food safety and sanitation regulations, and fire codes by conducting routine inspections, safety audits, and risk assessments to maintain a safe environment for guests and staff.
• Maintain accurate event documentation, contracts, incident reports, and operational records in accordance with company policies.
• Proactively address guest feedback, resolve service issues professionally, and implement corrective actions to enhance overall guest satisfaction and retention.
• Perform other related and assigned duties as required to support the effective and efficient operation of banquet and hospitality services.

• Post‑secondary education in Hospitality Management, Food and Beverage Service Management, Business Administration, or a related discipline.
• 2 to 3 years of progressive experience in banquet, restaurant, or hospitality operations, including a minimum of 1 year in a supervisory or managerial role with direct staff oversight.
• Demonstrated leadership ability with experience managing teams, delegating responsibilities, and driving performance standards in a high‑volume environment.
• Strong client‑facing communication skills…