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Relief Night Auditor, Elk & Avenue Hotel

Job in Surrey, BC, Canada
Listing for: Pursuit Attractions and Hospitality, Inc.
Full Time, Per diem position
Listed on 2026-07-18
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 19 CAD Hourly CAD 19.00 HOUR
Job Description & How to Apply Below

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This job is posted as part of our full time year round hiring.

ROLE & RESPONSIBILITIES

The Night Auditor is responsible for ensuring the smooth and secure operation of the hotel during overnight hours (11:00 PM – 7:00 AM). This role oversees nightly financial processes, including balancing debit and credit transactions, posting room charges, and preparing accurate reports for management and accounting. In addition to audit responsibilities, the Night Auditor delivers attentive guest service and addressing guest needs promptly.

With a strong focus on safety and security, this position plays a critical role in safeguarding guests, staff, and the property while maintaining operational excellence throughout the night.

  • Process telephone calls
  • Process overnight arrivals and departures
  • Register arriving guests and assign rooms
  • Process guests’ departures, calculate charges and receive payment
  • Take, cancel, and change room reservations
  • Resolve minor guest complaints
  • Refer major guest complaints to Front Office Manager or Front Desk Supervisor
  • Balance cash and complete balance sheets, cash reports and related form
  • Completes night audit and reports via Maestro PMS
  • Provide information on hotel facilities and services, and local points of interest
  • Arrange services required for guests with special needs
  • Provide information regarding room status and special guests to other departments
  • Learn the Emergency Response Manual thoroughly
  • Learn the Night Audit procedures
  • Perform related Front Desk duties as directed by Supervisor
REQUIRED SKILLS & QUALIFICATIONS
  • Previous Front Desk or Night Auditor experience strongly preferred
  • Work-ethic and commitment to the team and guest is key
  • Willing and able to work solo or as a part of a larger team
  • Committed to Safety First and the highest quality of cleaning & sanitizing standards
  • Ability to work in a fast‑paced environment managing multiple tasks at once
  • Ability to anticipate guest needs
  • Calm demeanor with conflict resolution skills
  • Motivated, energetic, and professional
  • Organized with a great eye for detail

The starting wage for this role is $19.00/hour.

PURSUIT PERKS
  • Join an inclusive, global team and make life‑long connections
  • Enjoy free access to Pursuit attractions and 50% off for friends
  • Get discounts on hotel stays, dining, and retail
  • Access subsidized mental health and wellness resources
Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at

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