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Job Description & How to Apply Below
13475 Central Ave, Surrey, BC V3T 0L8, Canada
Job Description
Posted Thursday, August 20, 2026 at 7:00 AM
Civic Hotel, Autograph Collection, is a bold, independent boutique hotel in the heart of Surrey City Centre, steps from Surrey Central Sky Train. Inspired by BC’s artistry, culture and flavours, Civic brings a distinct hospitality experience to travellers, locals and the community around us.
We are looking for people who care about great service, take pride in the details, and enjoy being part of a busy, guest-focused team.
Who You Are
You care about creating a warm, seamless guest experience
You take pride in great hospitality, and the small details that make a stay memorable
You are a team player, enjoy collaborating with colleagues, and bring a positive, professional attitude to the team
You can multitask and enjoy a fast-paced environment
You are authentic, brave, accountable and detail-oriented
Why Join Our Team?
Competitive wages
Generous hotel and dining discounts at thousands of Marriott properties worldwide
Career advancement with the hotel and our diverse group of companies
Convenient location steps from Surrey Central Sky Train Station
Company events, including our annual Holiday Party
Role Summary
Reporting to the Catering Operations Manager, the Catering Server will provide food and beverage services to guests with friendliness, enthusiasm, professionalism, and efficiency.
Key Accountabilities
Deliver consistent professional, friendly, and engaging service to all guests.
Assist guests with informative and helpful responses.
Adhere to established policies, procedures, and service standards.
Possess comprehensive knowledge of food and beverage items.
Follow all safety and sanitation protocols when handling food and beverages.
Serve food and beverages, clear tables, and return equipment to designated areas.
Maintain safety in service corridors by keeping areas clear to comply with local fire codes.
Manage catering equipment and linens responsibly.
Address spills and breakages promptly.
Assist with the arrangement and movement of tables and chairs as needed.
Report any issues or complaints to department leaders.
Ensure proper handling, use, and storage of all equipment.
Oversee room setups and teardowns.
Perform additional duties as assigned.
Education & Experience
High school diploma
Serving It Right certificate
Previous service experience an asset
Strong interpersonal and problem solving abilities
Skills & Abilities
Strong communication and organizational skills
Highly responsible and reliable
Capable of performing well under pressure in a fast-paced environment
Effective team player with the ability to collaborate seamlessly with colleagues
Attentive to guest needs, maintaining composure and courtesy at all times
Ability to stand and walk for extended periods during shifts
Frequent lifting and carrying of items up to 60 lbs
Occasional kneeling, pushing, and pulling
13475 Central Ave, Surrey, BC V3T 0L8, Canada
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