Organization & Talent Development; OTD Supervisor - Mandarin Speaking

Fantuan was founded in Vancouver, Canada in 2014. With a mission of “life made easier,” the company is a one‑stop platform providing food delivery (Fantuan Delivery), reviews (Fantuan Reviews), an errand service (Fantuan Rush), e‑commerce and marketing services. Fantuan is one of the top Asian life‑services platforms in North America, currently operating across Vancouver, Toronto, Edmonton, Calgary, Montreal, Los Angeles, New York and other metropolitan areas in Canada and the US.

• Performance Management – Lead end‑to‑end performance management (goal setting → progress tracking → result application). Deliver monthly/quarterly Organizational Effectiveness Reports, including BU performance health diagnostics.
• Talent Infrastructure – Key talent programs: high‑potential identification, succession planning, leadership pipeline. Employee growth initiatives: promotion frameworks, engagement programs. Training execution: onboarding, compliance training, case study workshops.
• Culture Operations – Organize quarterly town halls & annual leadership strategy sessions. Lead internal culture publication (Rice Grains). Drive employee experience improvement projects.

• Mandatory – Fluent in Chinese and English (reading/writing).
• 3+ years of experience in culture/organization/talent development.
• Valid US visa (for occasional short‑term travel).
• Core Competencies – Strong business acumen (quickly grasps operational logic); service mindset – warm, people‑centric approach.

Job Types: Full‑time, Fixed term contract, Casual

• Dental care
• Extended health care
• Life insurance
• On‑site parking