Program Manager

AFL is a global leader in fiber optics, providing integrated solutions in engineering, construction, installation, and repair services for broadband networks. Known for its innovation, AFL began in 1984 with a single product and has grown into a billion-dollar company serving telecom, oil and gas, and utilities markets worldwide.

AFL is committed to environmental responsibility, employee well-being, and community engagement through grants, service projects, and sustainability initiatives. Backed by Fujikura Ltd, a $6 billion company with over 128 years of innovation, AFL offers a culture of collaboration, growth, and stability with operations across Canada, the U.S., Mexico, Europe, Asia, and Australia.

We are excited to announce a fantastic opportunity for a Program Manager.

Under the direction of the Executive Director of the Program Management Office (PMO), the Program Manager is focused on improving AFL’s end-to-end delivery on all aspects of assigned programs in four distinct regions. The incumbent in this role leads a team of professionals, as well as project coordination/administration support, managing overall resources and work, in order to meet Program targets. In doing so, the primary focus will be sustainable growth, profitability and standardization;

and ensuring strong and engaged stakeholder relationships.

• Ensure SOWs are clearly defined and communicated with clarity on roles and accountability.
• Prepare for and facilitate weekly update meetings with Drop Managers, Project Managers, ISG Managers, Drop Co-ordination, Deployment for each of the four regions, addressing challenges, successes, capacity, resources, responsibilities, etc.
• Regularly meet with Project Managers and other members of the project team as applicable.
• Prepare and provide status reports to internal stakeholders, including Finance and the Executive Team.
• Liaise with Finance in regard to client invoicing, time sheets, etc.; approve invoices for external contract work.
• Build and foster strong client relations, acting as primary point of contact.
• Meet with and provide regular updates to client.
• Support Field and Program team in managing deliverables as per SOW, when needed (i.e. managing Drop placement)
• Provide business and technological support to projects and programs.
• Develop standard processes and requirements to be adhered to by all projects.
• Provide input into proposals based on experience and technological knowledge.
• Help build and maintain positive relations within the team
• Protect organization’s values by keeping information confidential
• Enhance organizational reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment
• Adhere to and promote the environmental, health & safety policies of AFL
• Employee may be asked to perform other ancillary or related duties as required, to meet the ongoing needs of the organization.

• University Degree in Finance, Business Administration or related field
• PMP Certification is an asse
• 5+ years of working experience related to project/program management ideally within the Telecommunication or Construction industry, with at least 2 years of experience in a leadership capacity
• 2+ years of field/operational experience in the Telecommunication or Construction industry is an asset
• Intermediate understanding of finance/accounting knowledge

• Proficient in the use of MS Office - specifically Excel, Word, Outlook, and MS Project
• Proficient in the use of project management software (e.g. MS Project, Primavera)
• Demonstrated experience conducting presentations, training and workshops
• Client and contract negotiation skills
• Well-versed in both leading and supporting change management

• Normal office/field environment
• Sensory Attention
• Travel is required

AFL is a global leader in the telecommunications industry, providing cutting-edge network technology and solutions to customers around the world. At AFL, we’re committed to diversity and inclusion, recognizing that our team members’ unique contributions help us provide…