Manager, Special Accounts

Job Title: Manager, Special Accounts

Job : 85619

Location: Surrey, British Columbia

The Manager, Special Accounts, is responsible day-to-day management of the Commercial Services Administration department and team, and for providing leadership related to management of non-performing and sub-standard retail & commercial credit. Service excellence will be demonstrated by the effective collection of delinquent loans, mortgages, lines of credit, overdrafts and chargebacks referred to the department. The Manager is accountable for guiding results within the team by providing support and direction to staff to mitigate credit and fraud losses through proactive management of delinquency, foreclosures / collection activities and loan recoveries, while recognizing the need for creativity and imagination in developing solutions that reflect the best interests of both the member and the organization.

• Bachelor’s Degree or a diploma requiring 3-4 years of full-time study. A degree in Business Administration or related courses are preferred.
• Successful completion of recognized supervisory or management courses. Previous management and/or supervisory experience is also required.
• Minimum 7-9 years’ direct experience in lending. Must have in-depth knowledge of Retail & Commercial Credit and must be current in terms of market underwriting practices.
• Audit experience is considered an asset.
• Proven experience in delinquency and collection practices, policies, procedures and legal requirements, commercial underwriting, corporate credit analysis, regulatory knowledge, negotiating, and risk management preferred.

Salary/Rate Range: $85,220.00 – $

Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.

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