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Immigration Case Processing Manager

Job in Surrey, BC, Canada
Listing for: Prosper Immigration Inc.
Full Time position
Listed on 2026-02-23
Job specializations:
  • Management
    Operations Manager, Business Management, Administrative Management, Employee Relations
Salary/Wage Range or Industry Benchmark: 60000 - 70000 CAD Yearly CAD 60000.00 70000.00 YEAR
Job Description & How to Apply Below
We are seeking an experienced and driven  Immigration Case Processing Manager  to lead our case processing team and oversee the end-to-end management of immigration applications. This role is ideal for a seasoned immigration professional with strong technical knowledge and proven leadership experience.
The successful candidate will ensure all applications are processed accurately, efficiently, and in full compliance with current Canadian immigration laws and policies. You will play a key role in maintaining service quality, supporting team performance, and ensuring an exceptional client experience.

Key Responsibilities   Oversee and manage the full lifecycle of immigration applications (temporary residence, permanent residence, LMIA, work permits, study permits, citizenship, etc.)
Supervise, mentor, and support case processors and administrative staff
Review applications for accuracy, completeness, and compliance before submission
Ensure adherence to IRCC, Service Canada, and provincial program requirements
Monitor case timelines and ensure deadlines are met
Provide guidance on complex or escalated cases
Maintain quality control standards and implement process improvements
Train new team members and provide ongoing coaching
Serve as a point of contact for internal teams regarding case processing matters
Ensure proper documentation, record-keeping, and data confidentiality
Qualifications   Minimum  4 years of experience in immigration case processing
At least  1 year of supervisory or managerial experience  leading a team
Strong knowledge of Canadian immigration programs and documentation requirements
Experience working with IRCC portals and immigration case management systems
Exceptional attention to detail and organizational skills
Ability to manage multiple files and deadlines in a fast-paced environment
Strong problem-solving and decision-making skills
Excellent written and verbal communication skills
What We’re Looking For   A hands-on leader who can balance casework and team management
Someone who thrives in a deadline-driven environment
A professional who is client-focused, compliance-driven, and quality-oriented
A collaborative team player who can motivate and guide others
Why Join Us?
Competitive salary ($60K – $70K)
Leadership opportunity within a growing immigration practice
Supportive team environment
Opportunity to contribute meaningfully to clients’ immigration journeys
If you are an experienced immigration professional ready to take the next step into a leadership role, we would love to hear from you.
Apply directly through Linked In or send your resume to

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