Senior Manager,Mental Health & Substance Use Job Surrey area,BC Canada,Management

Position: Senior Manager, Mental Health & Substance Use - (Full Time)

Title: Senior Manager, Mental Health & Substance Use

Number of Positions: 1

Location: Phoenix Center (Main Campus)

Position Status: Full-time 37.5 hours per week.

Reports to:

Director – Mental Health Substance Use.

Supervises:
Directly supervises all program and support staff.

Compensation: $79,950 - $96,867

Job Summary:

The Senior Manager, Mental Health & Substance Use, along with the Senior Manager, Clinical Operations & Services, will lead Phoenix Society’s Provincial Facility-Based Treatment programs for adults, young adults, and youth over the age of 17 who require live-in treatment and supports for severe levels of substance use and mild to moderate mental health concerns. In addition, the Senior Manager, Mental Health & Substance Use oversees the staff at Phoenix Society’s short-term stabilization program (Phoenix House) and the Phoenix Centre Transitional Housing Program

The incumbent ensures that policy, procedures, protocols, programs/curriculum, and standards of care reflect best practices and are consistent with safe and effective care delivery principles. They will provide leadership and clinical oversight to a multi-disciplinary team. The incumbent will also ensure compliance with appropriate licensing and standards, including the Community Care and Assisted Living Act and Commission on Accreditation of Rehabilitation Facilities (CARF), BC Mental Health Act, and Adult Care Regulations.

The incumbent ensures that the day-to-day operations of the service are delivered in accordance with Phoenix Society’s philosophy, policies, and procedures and holds the safety and well-being of the people in care and staff as their priority concern. This position provides ongoing program supervision, performance coaching, education, mentoring, clinical oversight, and evaluation of all program employees, and, as a member of the MHSU Leadership Team, participates in a variety of agency and community initiatives and committees.

Qualifications:

Education:

Master’s degree in a relevant field of study.

Registered Social Worker or Registered Clinical Counsellor with active BC registration.

5+ years of management/leadership/supervisory experience preferred.

Training and experience providing evidence-based responses to alcohol use disorder, substance use disorder, and concurrent disorders.

Experience working within or leading facility-based/residential services.

5+ years of experience working in the addictions/substance use treatment field.

Other:

Standard First Aid - with CPR-C-AED certificate (Valid).

Nonviolent Crisis Intervention Training certificate preferred.

Satisfactory completion of a criminal records checks with vulnerable sector screening.

Satisfactory completion of Employee Immunization Record form is required.

Duties and Responsibilities:

Program Management/ Leadership:

Works collaboratively with the Senior Manager, Clinical Operations & Services to lead the multidisciplinary team and monitor the day-to-day operations of the program.

Supports service delivery at the Phoenix House Stabilization Program and Phoenix Centre Transitional Housing Program.

Provides supervision to the Phoenix Centre Transitional Housing Program Manager, Peer Support Coordinator, Phoenix House Supervisor, Assistant Manager, MHSU, and the multidisciplinary team at MHSU (i.e., provincial treatment programs and YAYA STAR).

Ensures that the required policies, procedures, and standards are being upheld.

Provides leadership and guidance to staff in planning and developing service plans, case conferencing, and case management.

Provides leadership in the delivery of culturally informed and culturally safe services for Indigenous clients and communities, including collaboration with and supervision of the Indigenous Cultural Liaison to support culturally responsive and respectful service delivery.

Holds regular staff/team meetings to meet program and staff needs.

Uses a collaborative leadership style to fully engage employees in both program development, service delivery, and service improvement.

Translates the strategic goals and priorities of the organization into achievable and measurable outcomes and operational plans.

Adeptly manages competing tasks and…