Assistant Manager for Member Services

Position: Coast Capital Assistant Manager for Member Services
Step into a leadership role as Assistant Manager, Member Services at Coast Capital's Grandview Corners Branch. Bring your expertise in team management and member services to exceed customer expectations.

This full-time position focuses on supporting the Manager, Member Services by leading a motivated team of representatives. You will enhance team performance through coaching, ensuring staff excel at customer relations and meet sales targets. Your financial acumen will help maintain effective cash management and security protocols.

Key Responsibilities:

• Collaborate with the Manager on coordinating branch needs

• Coach Member Service Representatives in their sales techniques

• Promote team success and individual career development

• Manage cash flow and uphold security measures

• Create a high-performing team environment

Requirements:

• 4+ years in a leadership role within banking

• Business Administration degree or diploma preferred

• Investment Funds in Canada certificate is a plus

• Strong skills in conflict resolution and coaching

• Familiarity with banking systems and technology

Lead member service delivery and cultivate an inspiring team culture that reflects Coast Capital's values.
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