Lead Coordinator, Lower Mainland Parking Operations (VCH

Salary

The salary range for this position is CAD $38.88 - $52.25 / hour

The Lower Mainland Integrated Protection Services (IPS) team is seeking a highly analytical and strategically minded Lead Coordinator, Lower Mainland Parking Operations (VCH). In this key operational role, you will incorporate routine tracking with research, planning, and optimizing complex parking infrastructure and commuter strategies across a dynamic multi-site healthcare network. As a corporate professional with a knack for lease management, facility design, and large-scale asset planning, this is your platform to steer regional mobility forward!

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Reporting to the Manager, Lower Mainland (LM) Parking Operations, the Lead Coordinator, Lower Mainland Parking Operations (VCH) is responsible for the day-to-day management of the parking services program at Vancouver Coastal Health, including coordinating and providing work direction to designated staff, for Integrated Protection Services (IPS) in accordance with established standards and contracts. The Lead Coordinator researches, analyzes, and provides input and recommendations to the Manager to support the development, implementation, maintenance and evaluation of IPS Parking Administration program, policies, procedures, strategies, and initiatives and the planning and design of new parking facilities and/or renovations to existing facilities.

The Lead Coordinator evaluates contract specifications, tendering, and selection for parking operations and facility projects based on established limits and standards. This role administers and recommends revisions/terminations to existing leases, operating and partnership agreements within prescribed guidelines and limits. This role provides recommendations to the Manager regarding parking-related initiatives and supports the implementation and evaluation of approved initiatives. The Lead Coordinator liaises with the HA partners to compile parking services related information for the Ministry of Health.

• Responsible for the day-to-day management of the parking services program for IPS and adheres with contracted services and performance standards. Escalates issues and concerns to the Manager as appropriate.
• Participates in the development, design, implementation, operation, maintenance and evaluation of the IPS Parking Administration program, policies, and procedures, including the free parking validation program for eligible patient groups, and pay parking program strategies by methods such as drafting documentation, benchmarking and providing input and recommendations.
• Evaluates contract specifications, tendering and selection for parking operations or facility projects for alignment with established guidelines and standards. Administers and recommends revisions/terminations to existing leases, operating and partnership agreements and makes changes within prescribed limits and parameters. Consults with Manager for requirements and changes outside of pre-established limits and standards.
• Performs the functional planning, due diligence and leasing specification assessments of existing and new parking facilities to adhere to occupancy group requirements and coordinates construction commissioning processes and project management required for new parking capital projects within prescribed standards and limits.
• Reviews and analyzes information to provide input and recommendations to support the development, deployment and maintenance of parking software, technology and innovative solutions along with corresponding documentation and related financial controls to meet organizational requirements.
• Coordinates the activities of contracted parking personnel by liaising with contracted parking company and their employees on parking service expectations and outcomes. Manages contract performance based on key performance indicators. Takes necessary follow up action to resolve issues and escalates to the Manager as required.
• Provides financial and operational feasibility analyses, prepares budget estimates, drafts business cases and provides input and recommendations to Manager to support the planning and design of new parking facilities and capital projects and/or renovations to existing structures.
• Maintains the necessary business structures, processes, documentation and information systems to effect control and distribution of parking payments within the LM consolidated service portfolio. Produces related statistics and reports and submits to the Manager for review.
• Coordinates and provides day-to-day work direction and evaluates designated staff to ensure effective performance of duties.
• Monitors expenditures, accounts for variances, and authorizes expenses for utilization of contract parking staff and operational parking requirements to a pre-determined limit…