Philanthropy Manager - Mid-level & Giving

Seva Canada, a global health organization focused on restoring sight and preventing blindness in low‑and‑middle‑income countries, is seeking a Philanthropy Manager to join our small and collaborative team.

Seva Canada has built exceptional strength at the top of its giving pyramid through deep relationships with major donors, foundations, and institutional partners. The next phase of growth is an opportunity to strengthen and expand our mid‑level and monthly giving programs, building a more diversified and sustainable base of support.

Seva Canada is a dog‑friendly office that offers a hybrid work environment and a supportive, close‑knit team where curiosity, initiative, and a willingness to learn are valued.

• Under the direction of the Philanthropy Director, build and manage relationships with a portfolio of 50‑70 mid‑level donors through thoughtful, personalized outreach (email, phone, direct mail, and in‑person meetings).
• Develop and implement stewardship plans that deepen engagement, increase retention, and inspire donors to grow their support.
• Identify donors with the potential to transition into major giving, develop those relationships through strategic cultivation, and ensure a seamless handoff to the most appropriate relationship manager at the right moment.
• Provide support to a volunteer Philanthropy Committee comprised of members of the Board of Directors and of the Seva Canada community; meet with committee members to identify potential current prospects for Seva Canada from their networks.
• Work with Donor Relations & Operations Manager to reconcile and designate mid‑level gifts, balancing existing commitments with the wishes of the donor and seeking the advice of, and in collaboration with, the Philanthropy Director and Program Director Operations where necessary.

• Under the direction of the Philanthropy Director, build and manage relationships with monthly donors through thoughtful interactions and communications, building a strong and committed base of recurring supporters.
• Collaborate with Manager, Operations and Philanthropy Director on refining and/or developing administrative workflows supporting monthly giving, which may be implemented by other members of the Seva Canada team.
• Identify opportunities to strengthen long‑term donor value, donor communications & engagement.
• Work closely with the Marketing & Communications team and fundraising agency to develop segmented campaigns and donor journeys aimed at acquisition, onboarding, retention, upgrading and reactivation strategies.

• Develop compelling, donor‑centered communications for mid‑level and monthly audiences, including updates and impact stories.
• Represent Seva Canada to donors, ensuring donors feel valued, informed, and connected to the people and communities Seva Canada serves.

• Maintain accurate donor records and track activity in the CRM.
• Pull and prepare lists, reports, and insights to support decision‑making.
• Monitor key metrics (retention, upgrades, monthly growth) and identify opportunities for improvement.

• Work collaboratively across the Philanthropy and Marketing teams on integrated campaigns and initiatives.
• Work collaboratively with operations and administration teams on workflows aimed at growing support.
• Coordinate with external agency partners on direct response strategy, campaign execution, and donor data management.
• Attend biweekly team meetings.
• Collaborate with the team to prepare and host organization‑wide events, ensuring excellent experiences for Seva donors.
• Meet weekly with the Philanthropy Director to review donor interactions from the past week and plan for the week ahead; make recommendations for alterations to existing marketing and communications programs and strategies for portfolio, and suggest new ideas for engaging mid‑level and monthly donors.
• Present on Mid‑level and monthly giving at Board meetings, including what activities or events were held since the prior Board meeting and what the outcomes of these…