Part Time​/Server -ELE

Position: Part Time/ Contract Server 1-ELE
JOB DESCRIPTION
Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a banquet, in a theatre, in in-room dining or other areas. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all team members.

Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Position Summary

JOB DESCRIPTION
Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a banquet, in a theatre, in in-room dining or other areas. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all team members.

Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Greets guests by name wherever possible

Escorts guests to a table when applicable; presents menus; informs guests of daily specials

Explains how various menu items or beverages are prepared

Takes the guest orders; makes recommendations

Serves the guests; checks to ensure satisfaction

Prepares food and beverages if applicable

Resolves guests issues or asks management for assistance

Presents bill upon request; takes payment in the absence of a cashier

Cleans table s or counters; removes dishes; re-stocks where applicable

Delivers food to hotel rooms as directed; obtains signature; removes used trays

Performs opening or closing duties as required

Counts cash float at end of shift when applicable

Covers other servers sections when required

Exercises good judgment when serving alcoholic beverages

Liaises and communicates effectively with all appropriate operational departments

Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members

Ensures compliance with licensing laws, health and safety and other statutory regulations

Performs other duties as assigned or directed

Education And Qualifications

High School Diploma

Minimum 1 year serving experience effective and service oriented communication

POS experience

Food Safety Certification

Ability to successfully obtain a Gaming License

Ability to obtain serving it right certificate

Ability to exceed internal and external customer expectations through timely,

Work Environment Considerations

Regular casino, restaurant or bar environment, standing and walking for long periods of time, lifting, carrying, pushing, pulling, bending, stretching, lifting, non-traditional work hours

About Us
Who we are!
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to…