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Customer Solutions Consultant

Job in Surrey, BC, Canada
Listing for: Fastenal
Full Time position
Listed on 2026-02-23
Job specializations:
  • Sales
    Business Development
  • Business
    Business Development
Job Description & How to Apply Below

OVERVIEW:

Working as Full-time Customer Solutions Consultant, you will utilize all Fastenal supply chain and inventory management solutions. Using these you will prospect for new sales opportunities along with growing existing business.

RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
oManaging the assigned "Book of Business"
o Meeting and exceeding key performance metrics
o Seeking and developing new business partnerships
o Expanding market share and profitability of current business partnerships
o Collaborating with National sales teams, local sales teams, and leadership on customer specific strategies
o Facilitating the establishment and execution of value generating programs
o Developing and presenting business review meetings with customers within the "Book of Business"
o Continuously providing exceptional customer service

REQUIRED POSITION

QUALIFICATIONS:

The following skills and qualifications are required for this position:
o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
o Possess 2 years of related industry sales work experience
o Excellent written and oral communication skills
o Proficient using Microsoft Office Suite
o Highly motivated, self directed and customer service oriented
o Demonstrate strong organization, planning and prioritizing abilities
o Exhibit strong problem solving, deductive reasoning and decision making skills
o Demonstrate strong math aptitude, attention to detail and sense of urgency
o Work independently as well as in a team environment
o Learn and perform multiple tasks in a fast paced environment
o Willingness to travel 50% + with overnights required
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 100lbs
o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

PREFERRED POSITION

QUALIFICATIONS:

o Possess a degree in Business, Marketing, Operations or a related field of study
o Demonstrate knowledge of material management programs and cost savings documentation
o Prior experience in key account sales
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