Job Description & How to Apply Below
Join Ferguson as a Sales Support Representative, where your role is to assist customers and learn about sales strategies. This position involves teamwork and customer service from Monday to Friday.
Ferguson is seeking motivated individuals ready to support sales teams while ensuring customers receive personalized service. You will be responsible for creating quotes, managing sales orders, and answering inquiries. Effective use of CRM systems is crucial in providing timely solutions to customer needs.
Key Responsibilities:
• Assist Sales associates with product selection and solutions
• Ensure timely delivery of quotations and orders
• Coordinate customer deliveries efficiently
• Handle sales calls and address inquiries promptly
• Proficiently use CRM systems and phone systems
Requirements:
• At least 1 year of experience in sales or customer service
• Background in plumbing or HVAC is a plus
• Strong sales and upselling skills
• Quick decision-making in customer interactions
• Competence in using digital tools like Microsoft Office
Become a vital part of our customer service team at Ferguson.
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