Job Description & How to Apply Below
Coordinate equipment repairs for White Cap customers using active listening and clear communication. Work indoors with overnight travel typically below five percent.
As a Service Advisor, you coordinate the repair experience from equipment intake through diagnosis, authorization, completion, and final sale. You work with customers and service technicians to identify repair needs, set realistic expectations, and communicate status. Accurate documentation, service records, and dependable follow-through are central to the work.
Key Responsibilities:- Coordinate customer service from equipment intake through final sale
- Create accurate work orders and service records
- Document symptoms, estimates, approvals, and equipment details
- Communicate recommendations, costs, timelines, delays, and status updates
- Coordinate technician communication, pickup, invoicing, and payment processing
- HS Diploma or GED strongly preferred
- Generally two to five years of relevant experience
- Strong customer service, active listening, and communication skills
- Basic mechanical aptitude and equipment terminology
- Accurate use of service management or comparable computer systems
Bring customer communication, repair coordination, documentation, and mechanical aptitude to White Cap’s equipment service experience.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×