Service Manager; Refrigeration

Position: Service Manager​ (Refrigeratio​n)
Service Manager (Refrigeration)  – North London to South Coast – £65,000 plus overtime

An exciting opportunity has become available for an experienced and self-motivated Senior Refrigeration Engineer / Service Manager to take ownership of service, maintenance, and breakdown operations across a varied commercial portfolio including hospitals, restaurants, hospitality venues, offices, and mixed-use commercial buildings. The company has built a strong reputation for delivering high-quality service, maintenance, and energy-efficient solutions across a wide range of commercial environments.

This is a hands-on role, working predominantly on the tools while also supporting the wider service operation and maintenance team. The successful candidate will provide technical support to service engineers, assist with troubleshooting and diagnostics, prepare quotations for maintenance agreements and remedial works, and support the administration team with scheduling and resource allocation to ensure efficient service delivery and high customer satisfaction.

The role will involve delivering high-quality service and maintenance across commercial sites from North London down to the South Coast. While the majority of work is regional, there may occasionally be a requirement for UK-wide travel, with accommodation provided where necessary.

Hours of Work

40-hour week (08:00am – 17:00pm)
1-in-7 call-out rota

Key Responsibilities

Service, maintenance, and reactive breakdown repair of commercial refrigeration and air conditioning systems
Fault finding, diagnostics, and technical troubleshooting across a range of refrigeration and HVAC plant
Carrying out planned preventative maintenance (PPM) tasks
Providing technical support and guidance to service engineers
Preparing quotations for maintenance agreements, remedial works, and required parts/services
Supporting daily coordination activities including scheduling, resource allocation, and client communication
Attending emergency call-outs as part of a 1-in-7 rota
Completing all relevant documentation and service reports accurately
Ensuring compliance with F-Gas regulations and health & safety standards
Maintain strong client relationships and consistently deliver high standards of workmanship

About You

F-Gas Category 1 qualified
City & Guilds / NVQ Level 3 in Refrigeration & Air Conditioning (or equivalent)
Full UK driving licence
Comfortable working independently across multiple sites
Professional, reliable, and client-focused
Flexible to travel when required (hotel accommodation provided for UK-wide works)
What’s on Offer

Up to £65,000 basic salary depending on experience
Paid door to door
Overtime available at enhanced rates
Company van and fuel card
Phone, tablet, specialist tools, PPE, and full uniform provided
Sick pay
25 days holiday + Bank Holidays
Career progression and development opportunities

Please send your CV to Katie at CBW Staffing Solutions for more information