Multi Trade Operative

Multi-Trade Operative

Main Purpose of the Role

The Multi-Trade Operative is responsible for delivering a range of property maintenance services, including responsive repairs, planned works, void property refurbishments, and property inspections. The role requires expertise in a primary trade, with the flexibility to undertake secondary trade duties as needed. Work must be completed safely, efficiently, and to agreed quality standards and deadlines.

Key Responsibilities

• Carry out repairs, maintenance, inspections, and refurbishment works across residential properties.
• Maintain van stock levels, accurately record material usage, and order specialist materials when required.
• Complete all job records, reports, and associated paperwork accurately and in real time using company systems.
• Identify and report jobs requiring follow-on works, additional resources, or status changes.
• Ensure company vehicles, tools, and equipment are used safely and maintained appropriately.
• Work in compliance with organisational policies, procedures, and Health & Safety legislation.
• Conduct risk assessments and report hazards, unsafe practices, or incidents.
• Deliver high-quality workmanship with minimal supervision.
• Attend appointments as scheduled and provide excellent customer service.
• Aim to complete repairs on the first visit wherever possible.
• Take a flexible approach to support operational requirements and changing workloads.
• Inspect completed work to ensure quality standards are met before leaving site.
• Support and supervise apprentices or trainees when required.
• Act professionally and represent the organisation positively at all times.

Experience & Qualifications

Essential

• NVQ Level 3, City & Guilds qualification, or equivalent experience in a relevant trade.
• Significant experience within property maintenance, construction, or building services.
• Proven capability in a primary trade and competence across additional trade disciplines.
• For electrical specialisms: relevant current electrical qualifications, including testing and inspection certification where applicable.
• Good understanding of Health & Safety regulations and safe working practices.
• Strong organisational, planning, and workload prioritisation skills.
• Ability to work independently and as part of a team.
• Effective decision-making, communication, and customer service skills.
• Full UK driving licence.

Desirable

• Current CSCS card or equivalent industry certification.
• Experience with in social housing, facilities management, or property maintenance environments.
• Previous experience supervising apprentices or junior operatives.