Applications Engineer - Data Centers

A career at Generac means stepping into a company that leads technological advances. For more than five decades, Generac has designed and manufactured diesel, natural gas, and bi-fuel generators, but we’ve evolved into so much more. As we continue to grow in both size and technological advances, we consistently push past norms to pave a way towards the future. We are not simply satisfied with what is working now.

Instead, we challenge ourselves to revolutionize and optimize the industry while bringing out the best in our people.

The Application Engineer is the primary technical resource supporting the internal/external Data Center field sales force, and is responsible for actively driving and managing the technology evaluation stage early in the sales process. Working in conjunction with the sales team as the key technical advisor and solution advocate, the Application Engineer must be able to identify and provide reliable solutions as per the customer requirements.

The Application Engineer will own the customer bidding process and must be able to establish and maintain strong relationships throughout the sales cycle involving customers, specifying engineers, distribution partners, internal/external resources, and vendors.

• Develop technical and commercial solutions to support the Data Center sales team. This includes gathering field requirements from customers
• Listen, understand and convey customer requirements
• Prepare, coordinate and respond to functional and technical elements of customer RFQs
• Create online diagrams, wiring diagrams, and work instructions for MV & LV switch gear, motor control centers, and power distribution centers (PDC)
• Provide technical support for the integration of Generac products with other Data Center equipment (Building Management, UPS, Transfer Switch/Switchgear, Energy Management, and Utility protection relays)
• Present technical solutions and options to external customers:
• Maintain professional business relationships within target accounts
• Identify customer's needs and sales opportunities to help future growth
• Interface with internal product management and external equipment suppliers
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives;
• Provide status of ongoing projects and future projects
• Assist product management in the development of new product roadmaps
• Partner with both internal and external suppliers to design and specify complete solutions
• Perform technical/ product training for sales people, estimators, and engineers
• Articulate technology and product positioning to both business and technical users
• Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
• Other duties as assigned

• Bachelor’s degree in Engineering
• 5+ years’ experience working in an Engineering role
• Experience reading architectural, mechanical and electrical blueprints with a solid understanding of basic electrical and mechanical control systems
• Experience with and understanding of network communications technology (Internet, Intranet, VPN, TCP/IP, Ethernet, etc.)
• Proficient with industrial standards, UL, NEC, ASME, IEC, NEMA;
• Familiar with Data Center design standards like Uptime Institute
• Ability to travel up to 25%

• Electrical Engineering degree
• Customer Service or Sales Support experience
• Experience creating online diagrams, wiring diagrams, and work instructions
• Application Programming Experience
• Project management experience

• Maintain expert level of internal and external product knowledge for Power Generation equipment;
• Ability to interpret customer specifications;
• Ability to analyze and answer technical questions;
• Ability to analyze/verify control schematics and wiring diagrams;
• Ability to read and interpret electrical symbols, characters, and modify;
• Skilled with electrical design and control circuitry;
• Ability to apply product knowledge and technical skills to solve simple application problems independently with minimum supervision;
• Ability to…