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Product Support Engineer - Root-Cause Resolution & ECN Lead

Job in Sussex, Waukesha County, Wisconsin, 53089, USA
Listing for: DR Power LLP
Full Time position
Listed on 2026-07-26
Job specializations:
  • Engineering
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 95000 - 125000 USD Yearly USD 95000.00 125000.00 YEAR
Job Description & How to Apply Below

Generac is seeking a Product Support Engineer in Sussex, WI to support existing product designs through root cause analysis, problem resolution, and lifecycle support, collaborating with Service, Operations, Supply Chain, and Product Development to implement scalable engineering solutions.

Responsibilities include daily technical support for operations, coordinating fast-turn fixes, ensuring BOM accuracy, and contributing to 8D, PCA, and reliability analyses.

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