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HVAC Service Technician

Job in Sussex, Waukesha County, Wisconsin, 53089, USA
Listing for: Cardinal Heating, Cooling, Plumbing, & Electric
Full Time position
Listed on 2026-09-25
Job specializations:
  • Trades / Skilled Labor
    HVAC Tech / Heating Engineer, Maintenance Technician / Mechanic, Field/Service Technician
Salary/Wage Range or Industry Benchmark: 42000 - 70000 USD Yearly USD 42000.00 70000.00 YEAR
Job Description & How to Apply Below

At Cardinal Heating, Cooling, Plumbing & Electric, great companies are built by great people. For more than 40 years, Cardinal has served Southern Wisconsin while building a people-first culture where employees feel valued, supported, and empowered to grow. We invest in our team through training, development, and real opportunities for advancement, with a strong focus on promoting from within. With competitive benefits, a collaborative environment, and an exciting growth trajectory, Cardinal is a place where talented people can build a meaningful career and grow alongside a company that’s going places.

At Cardinal, we don’t just fix heating and cooling systems: we take care of people. We’re looking for an experienced HVAC Service Technician who wants to be part of a team that values craftsmanship, supports each other, and shows up every day ready to make a difference in our customers’ homes.

BENEFITS
  • Incentive Pay + Hourly Base Pay!
  • Medical Insurance:
    • Health: 50% of the premium is covered by Cardinal
    • Dental: 50% of the premium is covered by Cardinal
    • Life insurance: $10,000 is covered by Cardinal
  • 401K with a 4% Company Match
  • Uniform allowance
  • Paid Continuing Education
  • Paid Holidays and PTO
  • Fully stocked truck and fuel card
  • Phone reimbursement
  • New technology, including iPad & access to integrated software
  • Fun company-wide events for you and your family
RESPONSIBILITIES
  • Troubleshoot, diagnose, and repair residential HVAC systems.
  • Perform maintenance, repairs, and testing on furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
  • Navigate crawlspaces and attics as needed.
  • Educate customers and provide repair and replacement options.
  • Present financing and maintenance plan options.
  • Ensure systems are operating safely and efficiently.
  • Meet and exceed service and revenue goals.
  • Deliver an exceptional customer experience that builds trust and generates referrals.
  • Partner with customer service and dispatch teams to ensure success.
  • Maintain a clean, organized truck and job site.
  • Participate in training, meetings, and company events.
  • Mentor and train apprentices.
  • Complete invoices, timecards, and documentation accurately and on time.
  • Maintain a clean and professional appearance
  • Keep your truck inventory up to date and properly complete paperwork
QUALIFICATIONS
  • 3+ years of Residential HVAC Service Experience Required.
  • Valid Driver's License and able to pass an MVR.
  • Availability for on-call rotation
  • Strong knowledge of HVAC diagnostics, airflow, refrigeration principles, and electrical troubleshooting.
  • EPA Certification preferred.
  • Knowledge of local HVAC codes and industry best practices.
  • Experience performing repairs, maintenance, and customer-facing service work.
  • Commitment to continuous learning and development
  • Clean driving record.
  • Excellent verbal and written communication skills.
  • High integrity and exceptional customer service skills.
OUR CORE VALUES
  • Teamwork
    :
    Support the growth & development of team members to achieve personal & professional success
  • Forward Thinking
    :
    Continuously educating ourselves to exceed the industry standard
  • Customer First
    :
    Going the extra mile to exceed expectations
  • Do What's Right
    :
    Uphold the highest standards of honesty & integrity
  • Committed to Excellence
    :
    Focused on results & value high performance

Ready to build your skills and advance your career with a team that values its people and customers? Visit to learn more.

Cardinal Heating & Air Conditioning, Inc. is an equal-opportunity employer.

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