Quality Manager

Overview

General Position Summary This position directs the day-to-day function of the Quality Assurance Department to ensure the Orenco products (Commercial and residential treatment systems, Control Panels) meet or exceed customers' requirements. This position interfaces with manufacturing personnel to develop, implement, and monitor procedures and Work Instructions to ensure product quality for internal and external customers. The role is responsible for directing Quality Analysts and quality auditors in support of manufacturing operations.

The focus is the reduction of variation and ensuring acceptable outgoing quality levels. The position works within ISO 9001 standards to accomplish quality objectives and leads cross-functional Six Sigma teams to continuously improve product quality and implement permanent root cause corrective actions.

• Develop, measure, and report internal and external product quality manufacturing performance metrics.
• Develop and maintain direct report objectives to monitor the effectiveness of assigned responsibilities.
• Oversee incoming inspection and testing of materials, components and finished products.
• Validate final inspection checks on completed control panels, high voltage, functional testing, and label verification. Ensure all test reports and inspection records are complete and traceable to each panel's serial number.
• Ensure Product Quality Plans are fully implemented and Quality Standards are defined to detect defects early (e.g., wiring errors, torque settings, cable routing).
• Lead, investigate and resolve product quality issues, analyze data, and maintain the integrity of the quality systems. Implement corrective action plans.
• Prepare for and manage external audits.
• Utilize measurement data to develop a continuous improvement quality action plan with clear objectives, actions, and timelines.
• Resolve quality issues through DMAIC Six Sigma methods and continuous improvement methodologies.
• Lead and/or participate in scrap reduction activities.
• Create Work Instructions (WIs) for availability, accuracy, and communicating work methods for production and testing.
• Audit processes and procedures to ensure compliance with world-class practices.
• Perform statistical analysis for requested projects, providing recommended actions based on data.
• Manage, train, and mentor subordinate employees between engineers and inspectors as necessary.
• Ensure panels and related electrical assemblies meet safety, performance, and compliance standards such as IEC, UL, CE.
• Ensure calibration and maintenance of testing instruments.

• Continuously maintain Orenco management's safety, cultural, and professional standards.
• Promote a positive safety culture, safe practices, and a safe work environment for all employees.
• Work during manufacturing hours with occasional shift adjustments as needed; occasional outside-hours work may be required to support department needs. Long hours may be required.
• Regular, consistent, and predictable attendance is required.
• Performs other duties as assigned.

• Bachelor’s degree in Mechanical, Electrical, or Electronic Engineering from a four-year college or university.
• Minimum of 7 years’ experience in quality, with at least 3 years in a quality management role.
• Knowledgeable of standard UL 508A.
• Knowledgeable of polymer testing.
• Experience with root cause analysis, statistical analysis, and process improvement methodologies.

• Health & Welfare Benefits:
  Medical and prescription drug plans, telemedicine, Health Savings Account (HSA), dental and vision, EAP, and voluntary accident, critical illness, and hospital indemnification programs.

• Retirement 401(k) with company match, employee stock purchase plan (voluntary), financial wellness planning, paid parental leave, flexible spending accounts (FSA), short-term and long-term disability, basic life insurance, AD&D, adoption financial reimbursement, tuition reimbursement, voluntary life insurance, and voluntary identity theft protection. Some benefits are 100% paid by ADS.

Primarily indoor office environment. Travel may include operation of a motor vehicle, air travel, and overnight stays. Ability to visit project sites on varied terrains and locations. Exposure to outside weather conditions when at customer sites. Field work may include exposure to wastewater with required PPE, including gloves.

Regular duties include seeing, speaking, hearing, reading, writing, keyboarding, and prolonged computer use. Occasional physical activity includes standing, walking, climbing stairs or ladders, reaching, pushing, pulling, grasping, bending, twisting, stooping, kneeling, squatting, driving, and lifting up to 20 lbs regularly, with occasional lifts up to 50 lbs and, in rare cases, up to 70 lbs with assistance. Travel to project sites may be required.

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