Reservations and Events Coordinator

Reservations and Events Coordinator

Radisson Hotel Group – Radisson Blu Waterfront Hotel, Jersey

This role is part of the Reservations team, responsible for ensuring a superior guest experience by managing reservations and event coordination, including handling guest inquiries, inventory, and ensuring compliance with company standards.

• Supports the smooth running of the reservations department, delivering the guest journey to the highest level.
• Works as part of a team to maximize guest satisfaction and comfort, providing timely responses to enquiries and problem resolution.
• Manages assigned duties and tasks, ensuring timely and professional execution.
• Delivers on departmental plans and objectives, aligning with hotel initiatives and targets.
• Collaborates with immediate supervisor to control costs and inventory, achieving productivity and performance goals.
• Builds effective relationships while promoting company culture and values.
• Ensures compliance with legislation, best practices and audit requirements.

• Experience in reservations beneficial but not essential.
• Hands‑on, can‑do work style.
• Commitment to delivering exceptional guest service and passion for hospitality.
• Creative problem‑solving and ownership of duties.
• Personal integrity and dedication to excellence.
• Experience with IT systems on various platforms.
• Strong communication skills.

Further information about the hotel:
Nestled beside Elizabeth Marina, the Radisson Blu Waterfront Hotel in Jersey offers 195 designer rooms, a contemporary waterfront restaurant, health club, and full‑service salon.