Conference & Events Sales Executive

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedroom sand suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised asworld-class, and home to this year’s Betfred British Masters. Whether you'redrawn to our iconic golf courses, the serenity of the spa, the excitement ofguest services, or our behind-the-scenes operations, there's a place for you inour vibrant team.

The Belfryhas undergone a major expansion and renovation with an investment of over £80million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space,149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care ofour team just as much as we do our guests. That's why we were named in the 2024

Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.

The Belfry Hotel & Resort Sales Team won themia

List Best Sales and Marketing Team, a testament to their excellent customer relationships and results-driven work ethics. Our sales office is a fast-paced,supportive environment, with people who are passionate about delivering great service and achieving their potential.

As a C&ESales Executive you will be responsible for supporting the sales team to achieve their targets in line with budget.

The successful applicant will support theteam by undertaking day to day enquiry handling and event co-ordination,ensuring The Belfry standards are maintained.

You will also be responsible for:

• Following the hotel sales process, hotel show rounds and sales efforts, customer entertaining, forecasting and space release policy, event management procedures and policies, billing policies are correct and followed
• Directly answers all incoming group inquiries/opportunities
• Being the point of contact with the customer for all pre planning details
• Creating event function sheets to ensure clients requirements are accurately documented and distributed to the wider resort
• General call handling to discuss event details including using questioning technique sand handling objections
• Conducting face to face site visits/menu tastings and final detail calls
• Booking and attending client pre & post event meetings
• Assist in taking enquiries and covering thephones during busy period

The ideal candidate will have a minimum of1 years’ experience in a mid to large hotel sales team and possess excellent verbal & written communication skills.

In addition, you will be:

• Methodical - accurate & ability to work on own initiative, with outstanding attention to detail
• Computer literate, with experience of hotel PMS. i.e. Delphi & Opera
• Sales focused and enthusiastic, with excellent customer service skills
• Flexible and capable of working well within a team.

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams togrow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings,manage savings, and access wages on your terms, promoting financial wellness.

Our Cycle2

Work scheme…